4 VOTE

Access Confluence articles within Salesforce

My company recently moved all our Salesforce Knowledge Base articles into Confluence and we would like the ability to access our Confluence resources within Salesforce. I'm aware of the Salesforce Confluence Cloud Connector so I wanted to find out if this app could cover what we need.
We need to be able to access our Confluence How to articles within Salesforce, ideally they would also show up in the Knowledge sidebar of Salesforce Lightning. I've attached a screenshot below to help you visualize this. Are these things the Cloud Connector supports and if not do you have any other product solutions or suggestions? Please let me know if you have any questions and I hope to hear from you soon.
Ticket: SRSUP-1302
WP: https://servicerocket.facebook.com/groups/apps.confluence.support/permalink/1934735719891186/
  • Samuel Gatica
  • Jun 13 2018
  • Duplicate
  • Jan 29, 2019

    Admin Response

    See https://ideas.atlassian.servicerocket.com/ideas/SFORCECC-I-10

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