16 Vote

Automate JIRA issue association to SalesForce Object

I want to add a hook in JIRA that upon issue creation you can ASSOCIATE a JIRA ticket to a Salesforce case. I know there is an option to Create a New Salesforce Object, but in our case we already know the object we want to associate to and as such just want to automate the association of it.

  • Guest
  • Aug 19 2019
  • Needs review
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  • Steffen Straubel-Helffenstein commented
    1 Mar, 2021 11:46am

    Same her, and it would be great, if there where a similar thing, if an existing issue is updated: Sth. like: If a certain field in an (jira) issue is given a value (number), then automatically associate this issue with an (SFDC)Account, where "Account.Number" equals "Jira field value"

  • +9