As a user, JIRA comments exceeding 4,000 characters should be trimmed accordingly (bellow 4,000)

Due to Case Comment limitation to 4,000 characters, JIRA comments that exceeds 4,000 will not be synched.

This feature request is to have the connector to trim comments with over 4,000 characters, so that at least part of the comments are synched.

  • Immanuel Siagian
  • Apr 11 2021
  • Needs review
  • Attach files
  • Guest commented
    12 Apr 02:20pm

    This would be extremely useful so that Salesforce Case Owners are aware of when a comment has been added to the Jira. Currently, those comments >4,000 characters does not trigger any sort of notification to users.

  • +2