As a User, I would like to increase the timeout to allow the connector to be able to handle huge results returned from Salesforce

When I run the this JQL ("Salesforce Case Reference" in remoteObjects("status", "=" 'Closed")) to find the association with the 'Closed' Salesforce status in Jira, the display result is not accurate.

For example, there should have 100 associations with the 'Closed' Salesforce status however, when I run the query above but only 5 or 10 are displaying.

When I run (SELECT count() FROM Case WHERE Status LIKE '%Closed%) in Workbence, there are approximately 1M results returned from Salesforce.

After few investigation, it seems like the connector is getting timeout issue before getting back the result from Salesforce due to the huge results returned and cause the result in Jira is inaccurate.

Therefore, I would like to increase the timeout to allow the connector to be able to handle huge results returned from Salesforce for displaying the accurate result.

  • Kevin Lew
  • Mar 9 2020
  • Needs review
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