As an User, I want to be notified when Case comment is added from Jira.

Using case comment sync in classic connector and once the case comment is published in SF, the owner is not getting a notification in SF.

If I add the case comment manually the user gets notified. SF is stating something needs to be configured on the connector to send a notification flag during the case comment.


So as an user and admin, I would to be notified when a Case comment is added from Jira. 

  • Guest
  • Sep 26 2019
  • Will not implement
  • Nov 19, 2019

    Admin response

    Thank you for raising/upvoting and commenting on this idea. Our team has analyzed this idea and since this idea is not in align with our roadmap we will proceed and mark it as "Will not implement".

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