As an Admin, I want a way to restrict to only one JIRA association per Salesforce case

We only want to add ONE JIRA issue association to a Salesforce case, but there doesn't seem to be a way to prevent the user from adding multiple associations via the 'Associate' button and the JIRA pop-up screen in the Salesforce UI.


It will be good to allow us to have a way to restrict to only one Jira associate with one Salesforce Case/. 


CASE #84909

  • Kevin Lew
  • Dec 18 2017
  • Unlikely to implement
  • Nov 19, 2019

    Admin response

    Thank you for raising/upvoting and commenting on this idea. Our team has analyzed this idea and since this idea is not in align with our roadmap we will proceed and mark it as "Will not implement".

  • Attach files