33 Vote

As an User, I want Salesforce Rich Text field (HTML) is compatible with JIRA Text field (Wiki)

As an User, I want Salesforce Rich Text field (HTML) is compatible with JIRA Text field (Wiki) 

If I mapped the Salesforce Rich Text field with JIRA Description field, it will display the content as HTML. 

  • Kevin Lew
  • Mar 6 2017
  • Needs review
  • Attach files
  • Guillaume Zellhuber commented
    10 Mar 01:18pm

    Hello,
    I notice that two tickets on the same topic have the same status : Needs review :

    • SFJ-I-260

      can't we gather the needs ?
      This is very impactful for support chain organizations.
      Plus, there is no workaround as in JIRA Cloud, Paragrah text can only be in Rich Text
      Thanks you so much for your help

  • David Farr commented
    1 Jul, 2021 06:18pm

    This is becoming an issue for our organization as well.


  • Ronan Launay commented
    30 Jan, 2020 01:05pm

    We really need this as it makes the description fields unreadable on both side actually as the tags are different in SF and JIRA

  • Guest commented
    30 Jan, 2020 12:31pm

    Same behavior observed for the Connector for Salesforce & Jira (Cloud)

  • Kim Roberts commented
    4 Sep, 2019 05:52pm

    This is a HUGE pain point for us when interacting with our engineering team!

  • +19