Sync only Salesforce Comments with JIRA using JIRA Rest API

Since we are using the JIRA rest API to synchronize the Salesforce case comments automatically, the issue is that during the synchronization using REST API it also updates the field which are in mapping of the connector configuration.

So there is a problem when Salesforce comments synchronizes automatically it also updates the other fields like subject, description etc. We want to use this API to update the comments only and the mapping is being used in the connector configuration to sync the data from user interface



  • Samuel Gatica
  • Dec 9 2016
  • Will not implement
  • Jan 22, 2017

    Admin response

    Unlikely to implement. Keeping this open for the next few months to see other requests.

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