69 Vote

Associations Importer via CSV

We want to have an ability to import associations in bulk via something like a CSV importer. 

  • Azwandi Mohd Aris
  • Mar 14 2017
  • Unlikely to implement
  • Oct 2, 2022

    Admin response

    Most of the requests concern migration. We do offer a migration path via JCMA. If you are facing any issues with your migration, reach out to our helpful support team, and they can help you to move forward.


    -Aidin - Product Management team

  • Attach files
  • Debra Weller commented
    29 Jun 03:16pm

    This would be extremely helpful for the migration to Service Cloud.


  • Guest commented
    21 Feb 12:21am

    This would be especially helpful when migrating into Salesforce Service Cloud from some other ticketing system that had a JIRA integration/function and thousands of client-ticket-to-JIRA-ticket links in place already.


    If you could export the associations from the other system into a .csv file and then use this "importer/associator", it would save countless hours of clerical work.

  • Dmitrij Marcinkevic commented
    23 Dec, 2021 12:04pm

    Workaround could be done using API callouts and batch class, but if more than 100 Jira issues should be associated to the same record, then you will reach callout limits.

  • Megan Callaghan commented
    29 Jun, 2021 04:05pm

    Does anyone have any workarounds? We created a separate text field in Salesforce so that we could track / report on it a little more easily but curious what others have done for this. thanks!

  • Chris Perry commented
    25 Feb, 2021 09:11pm

    My company is about to migrate to JiraCloud and we stand to lose 15,000 associations from the Salesforce connector. Please implement a CSV association importer.

  • Lindsey Hogan commented
    15 Sep, 2020 03:53pm

    In the migration to JiraCloud and using the Salesforce connector, i need a way to mass associate issues via .csv. In this use case, I want to be able to only associate open issues. This is still hundreds of associations.

  • Guest commented
    15 Nov, 2019 08:40pm

    We are migrating our bug tracking system to Jira and considering using the SF/Jira Connector. We need a way to mass associate Jira items to Salesforce Cases during this migration. Please implement this.

  • Kevin Lew commented
    4 Jan, 2018 05:27am

     

    CASE #85368

  • +42