Ideas for Atlassian Apps

This has been implemented.

@Allan, I've spoken to Azwandi regarding to this. 

I think he is aware of this. 

@KhengJin, I can't say for sure. Depends on the priority, you can create a story on the backlog and bring it to planning next week.

#14971

It seems the connector from Salesforce to JIRA is limited to Salesforce Case objects - is that correct? We don't use cases, we use opportunities and want to create buttons on the Salesforce side from an opportunity that will create one of 3 potential JIRA issues required to support the sales process for our business model. Each of these has a unique project in JIRA. Ideally I would like to return a link to the JIRA ticket within the Salesforce opportunity so that my sales team can continue to live in Salesforce and my fulfillment teams can continue to live in JIRA.

#14300 Request on this issue.

@Allan, roughly when we can have it released?

The new package rewritten with JS will solve this problem I think.

Another customer called in to ask the same thing as well.

In which making this total of 2 requests made.

#14244

Specifically, many organizations within my business use the Case object. My only choice here is to add it to all? case objects, I can't add it to just some (customer service team). I need the salesforce package to be flexible, forcing it to use Case by default doesn't allow me to extend the connection within Salesforce the way I can in JIRA.


In this case, when customer service records an improvement or a bug, they add a ticket ('custom object') in salesforce. When the ticket is approved, they want to push the issue into JIRA. They don't want a direct association to Case.