It is only occurring in the VisualForce Widget for comments in the Case Object. However, this widget is also pulling the SFDC case comments along with JIRA comments. We would like this widget to only show JIRA comments.
This is a step backward to our recent releases. The comment panel now provides in-place chronological view of JIRA and Salesforce comments, which are based on the filter settings of the connector. This avoids users from comparing two different comment sections.
Keeping this open for another few months to see the traction of this request.
Is there an ETA fix for this yet?
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Could the Comments widget allow a configuration option for this: to show all comments or to avoid having the Salesforce comments being shown along with the Salesforce ones?
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