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This idea has been merged into another idea. To comment or vote on this idea, please visit SFJC-I-66 Improve Creation Screen warnings.

Connector throws an error but doesn't suggest to "Review & Create" Merged

In the old version of the connector, the dialog would show edit boxes for all the required fields. Now it doesn’t do anything. Users have to guess that they were supposed to click the "Review & Create" button. But even if they do, the connector doesn't show the mentioned required cases even though they are there in the "JIRA create screen".

Any workaround? I expect that if the connector cannot find a value for a required field, it must show editboxes right away.

  • Sam Gatica
  • Oct 28 2016
  • Shipped
  • Azwandi Mohd Aris commented
    16 Nov, 2016 10:43am

    @sam - with the latest release of the package, it now shows all the fields that appear in the original Create Issue screen in JIRA, respective of the project and issue type.

    Would this still be an issue?

    I am not sure about the Test Sessions field - I suspect it was a bug, but I've just tested the new version with a JIRA Cloud that has JIRA Capture in it, the field does not appear. Can you check with the customer?

  • Sam Gatica commented
    2 Nov, 2016 12:57pm
    From Customer:
    A possible WA for us would be having the required fields available for edit after clicking the "Review & Create" button. But, the required field are not there. Please refer to the attached image - it shows some fields that are not related to the project at all. E.g. this "Test Sessions" JIRA field, it is not mentioned in any special way in screen schemes, field schemes or anywhere. Why does the connector show it? Is there any way to alter the list of fields to show?
  • Azwandi Mohd Aris commented
    1 Nov, 2016 04:51am

    @sam - essentially admins need to make sure the field mapping covers all required JIRA fields. This way, the Salesforce users do not get confused whether to go for "Create" or "Review & Create".

    Does the error message tell you a required JIRA field is missing? If it does, we can work on a better error message.