We have this feature in JIRA, but not Salesforce.
It can feel disconnected when comments in JIRA and Salesforce are not together in a single view.
Case #33133
We would like to have the old behavior on the Salesforce.com side – get JIRA comments in the same VF page that shows case comments.
Case #32084
Currently there is no sense of conversation. Ask a question get an answer. The comments in JIRA are separated from those native to SalesForce. Is there a way we can get a view of the conversation between the users of the two systems?
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Case #33133
We would like to have the old behavior on the Salesforce.com side – get JIRA comments in the same VF page that shows case comments.
Attachments Open full size
Case #32084
Currently there is no sense of conversation. Ask a question get an answer. The comments in JIRA are separated from those native to SalesForce. Is there a way we can get a view of the conversation between the users of the two systems?
Attachments Open full size