Also would be fine (with our use case) to at least define the default as an "Admin" (we have one project that gets sorted first that is rarely used for any support cases from Salesforce and as a result all support personnel have to change the project selection).
Sam Gatica
Please consider this. Having a less active project as the default has caused a number of ticket snafus that have decreased our productivity.
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Also would be fine (with our use case) to at least define the default as an "Admin" (we have one project that gets sorted first that is rarely used for any support cases from Salesforce and as a result all support personnel have to change the project selection).
Attachments Open full size