we aren't using the standard Case object and we have connected ours to a custom object so we don't need a separate tab for these comments and we think this may confuse users.
This would be a massive help to us! Do you have a release date for this feature?
This is also very important to us - The team working off Jira tickets do not need to see Salesforce comments at all, so there should be ideally an option to remove this from view.
This is very important to us - the idea is open but no progress was made.
The ability to remove the panel and Salesforce comments is critical for us.
Connector just enables salesforce comments tab for all projects on jira. As I have only 1 project configured to sync to salesforce. This will greatly help.
You won't be notified about changes to this idea.