When creating custom picklist in Jira, I want the ability to map values from Salesforce into the options

Currently if I need to create a picklist to contain values from Salesforce for field mapping, I need to add the option values manually. I want the option to be able to automatically add values from salesforce like existing accounts or values from another picklist.

  • Pablo Gamblin
  • Mar 2 2022
  • Unlikely to implement
Hosting platform Cloud
  • Mar 19, 2022

    Admin response

    This idea is unlikely to be implemented since it requires a great number of changes in the architecture of the product.


    -ServiceRocket Product Team

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