From the associate button, it has a lot of options to control how the association behaves like the Auto-Pull/Push and whether to Push/Pull after association.
It would be great if there is an API that works the same to expand the automation feature of the connector.
Julian Aidil
| Hosting platform | Cloud |
Even the most simple function, the ability to make an API call that will create an association from a Salesforce Service Cloud Case to a JIRA ticket would be most welcome.
Especially when migrating into Salesforce Service Cloud from some other ticketing system that had a JIRA integration/function and thousands of client-ticket-to-JIRA-ticket links in place already.