18 Vote

Ability to bulk import/create value mappings

We are looking to map the Ower ID from Salesfor to the Jira Reporter by following the instructions on this part of the documentation:
https://docs.servicerocket.com/salesforce-jira/administrator-guide/setting-up-your-integration-in-jira/configuring-entity-mappings-and-field-mappings/changing-the-reporter-and-assignee-of-an-issue
However, we have over 200 users to map. It would be great having the option to bulk import/create these value mappings

  • Venkat Rachakonda
  • Sep 21 2021
  • Needs review
Hosting platform Cloud, Server, Data Center
  • Attach files
  • Jacqueline Poloka commented
    13 Jun 04:54pm

    We have almost 200 users that can change a lot with multiple projects and issues types within the project so managing this one by one is not realistic and sustainable, especially since the mapping is the same for all mappings.


  • Evgeniy Sabilin commented
    28 Apr 10:12am

    We have more than 100 projects with the same mapping and configuration,

    Every time we make a change in mapping or adding a field we need to

    MANUALLY EXPORT AND IMPORT THE CONFIGURATION OVER ONE HUNDRED TIMES!

    This is pretty horrible.. Please add a bulk update option..

  • +11