Ability to allow only one Jira issue to update the associated Salesforce record

If one Salesforce Case might be associated with multiple Jira issues, the Salesforce field can be overwritten with different values depending on the last sync Jira issue.


Turning off and on auto-push for associations will not work, because, from the Jira point of view, the user doesn't know if another Jira issue has linked to the Salesforce record already or not. Moreover, not all Jira users have Salesforce access to check whether that record is associated with other Jira issues or not.


Therefore, I would like to have the ability to allow only one Jira issue to update the associated Salesforce record.

  • Kevin Lew
  • May 19 2021
  • Needs review
Hosting platform Cloud, Data Center
  • Attach files
  • +2