We know that email notifications can be configured, However, we'd like to update something on the case ie: new jira update (go look at your case)
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| Hosting platform | Cloud |
Hi there,
We have a feature that allows Jira admin to configure simple email notification to be sent out to Salesforce.
You can take a look at the documentation here on how to configure this: https://docs.servicerocket.com/salesforce-jira/administrator-guide/setting-up-your-integration-in-salesforce/configuring-email-notifications-to-notify-salesforce-users
Best regards,
Jonathan Gan
