I would like to have a select list field in JSM to allow customer choose the Salesforce record

I have a custom object in Salesforce (AWS instance) which holds all the record of the AWS instances I had.

I would like to have a select list field in JSM that has the values of all the AWS Instance records to allow the customer to choose while creating a support ticket.

Map values are not feasible in this case as the records will keep increasing and a lot of data to map and maintains.

  • Kevin Lew
  • Mar 30 2021
  • Gathering interest
Hosting platform Cloud, Server
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