Currently there is only partial support for next-gen projects as triggers are not supported.
Hey! Really need a NextGen ticket to be created when a new case in SF is created (apex trigger)
Would like to be able to create a SF ticket automatically for next-gen projects
You won't be notified about changes to this idea.
Hey! Really need a NextGen ticket to be created when a new case in SF is created (apex trigger)
Would like to be able to create a SF ticket automatically for next-gen projects