As a user, I want the Epic Link field available in the Review & Create screen

In Jira, Epic Link field is a required field.

Therefore, when creating Jira issue from Salesforce, we need to fill in the Epic Link value, else, the creation will fail.

So, as an admin and user, I want the Epic Link field available in the Review & Create screen

  • Kevin Lew
  • Oct 26 2020
  • Needs review
Hosting platform Cloud, Server
  • Attach files
  • Douglas Smith-Burns commented
    27 Oct 05:21pm

    in the Review and Create Screen the inability to interact with the Epic Link Field, effectively negates any benefit of using the ServiceRocket connector with JIRA, because without the ability to search for which Epic Link to be used - the submission process will fail by design. A work around helper field is irrelevant as it will not have the ability to search within Jira to select which Epic Link to choose to be used.