4 VOTE

As a user, I would like to pass email conversations from the Case record to Jira

We are using Salesforce Email2case functionallity to communicate with our clients.

As a admin and user, I would like to pass email conversations from the Case record to Jira

  • Kevin Lew
  • Jun 25 2020
  • Needs review
Hosting platform Cloud, Server
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  • Sascha Löffler commented
    25 Jun 08:54am

    That would be great. A workaround could be in salesforce to create chatter posts for every email, but that would mess up the case feed.

  • and 2 more