As a user I want Jira comments to appear under Salesforce "Case Comments" instead of "Jira Comments" component.
I think it would be a useful feature as one of the main reasons we would like to use the Connector is so that we can use Jira without impacting existing processes being used by our Salesforce users. Our Salesforce users do not have access to Jira so we would end up with comments from Salesforce users in "Case Comments" and then comments from Jira users under the "Jira comments" and it would be very confusing.
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| Hosting platform | Cloud |
This is a must feature. can you provide with ETA? is there any workaround until this supported by the connector?
The reason for this request is that jira comments are not searchable in salesforce.