As an admin I want to be able to query for Salesforce fields in the Reports function in Jira

The connector comes with the Reports function in Jira, however it is a simple report where we are only able to query for Jira fields. We want to have the feature to query for Salesforce fields (such as Case Number).

The basic problem here is that there appears to be no way to query for Jira issues that have a specific Salesforce case associated to them. We can query for issues that have cases associated in general, but there's no way to specify a specific case number.

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  • Apr 1 2020
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  • david catriel commented
    1 Apr 05:45pm

    Yeah, being able to run queries such as "Project = 'ABC' and SalesForceNumber in (123, 456, 789, ...)" or just "SalesForceNumber = 123" would be extremely valuable. There's currently no other way to search for jira tickets with specific salesforce cases attached. Please add this basic feature soon. Thank you.

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