29 Vote

As an admin, there should be a post-function to create a new object if there is an existing association on the JIRA ticket.

At the moment, if the post-function is configured to create a new object, this will only work if JIRA does not have any association.

If there is an association, the post function to create an object will be ignored. This feature request is for the post-function to create an object to work regardless if there is an association or not.

  • Immanuel Siagian
  • Mar 12 2020
  • Needs review
Hosting platform Cloud
  • Attach files
  • Daniel Luevano commented
    13 Sep 05:13pm

    We need this because we're mapping Events with Accounts. Based on the Account, the Event should be created in the post-function.

  • Adam Kebeck commented
    6 Oct, 2021 04:32pm

    This is a must for us at Blackthorn. We need Jira Issues to sync to Cases when using the "Create Issue" button via the Connector, but we also need a custom object record to be created in SF anytime a new Jira Issue is added from the connector.

    We have a custom Known Issues object we are using to expose our open bugs via our community, and will not be able to use Cases as there may be many Cases tied to one bug.

  • +18