51 VOTE

As an admin, I want to integrate multiple JIRA instances to a single Salesforce

As of now, one salesforce can only integrate to one JIRA Cloud.  This feature request is to allow multiple JIRA Cloud into one Salesforce

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Note: user can integrate one JIRA to many Salesforce,

  • Immanuel Siagan
  • Oct 18 2019
  • Needs review
Hosting platform Cloud
  • Attach files
  • Vince Silvey commented
    December 23, 2019 14:16

    Campaign Monitor currently has several separate Jira instances, but only one SalesForce instance. Currently, there is a limitation with the Connector such that only one Jira instance can synch with our single SalesForce instance. Since we don't intend to move to one Jira instance as a company, we are limited to synching only one Jira instance with our SalesForce instance. As Campaign Monitor is comprised of several brands, each with its own Jira instance, we can only get limited benefit from the Connector as it stands today. To enable company-wide adoption, we'd like to ask ServiceRocket to enhance the Connector such that multiple Jira instances can synch with a single SF instance.

  • Gitesh Bhalerao commented
    December 30, 2019 10:36

    We have performed integration of our JIRA instance and Salesforce org. But our customers have their own JIRA instances so we want to integrate those with our salesforce org which is not achievable with this connector