With the Case sync from Salesforce to JIRA, Attachments linked to related Inbound Emails on the Case are also getting synced, which is often things like images on email signatures and other useless files. It would be beneficial to be able to set whether or not to attempt to sync attachments that are indirectly related to the Case object.
Hosting platform | Cloud |
Here is a similar idea that is planned on roadmap: https://ideas.atlassian.servicerocket.com/ideas/SFJ-I-197
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