As a User, I want the Default preset (After create/associate) works with Apex Trigger

As a User, I want the Default preset (After create/associate) works with Apex Trigger.

This will help the user able to pull Jira key from Jira after Jira issue automatically create upon Salesforce Case record creation

  • Kevin Lew
  • Sep 12 2019
  • Likely to implement
Hosting platform Cloud, Server
  • Attach files
  • Dennis Scholz commented
    22 Jul 11:11am

    This is a must have feature for our implementation because we use a custom component to create Jira Issue Tickets.

  • Will Adams commented
    19 Feb 10:51pm

    While from a development point this might be the expected behavior of the call as an end user I would safely classify this as a bug. The expected behavior of the integration would be to automatically push the information back to Salesforce if the set-up is for Auto-Push to be enabled. It should not matter how the Jira issue is created, whether it be manually or through an Apex Trigger.

  • Thomas Nieman commented
    27 Nov, 2019 01:53pm

    We have several projects that have Jira Issues automatically created by a trigger in Salesforce.  If you manually create a Jira Issue from Salesforce the Jira Key does automatically pull from Jira to Salesforce.  It would be great if an API created Jira Issues could sync after creation.


    I would like to see this implemented as a new function or a True/False variable that is passed to the create function that would fire whatever is setup in the Connection.

  • and 6 more