16 Vote

Ability to retain images into Salesforce Articles

  • Shared ServiceRocket
  • Dec 16 2020
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  • Brian L. commented
    19 May, 2021 11:45pm

    This is a critical feature for us as our organization utilizes a lot of screenshots within our KB articles to help our customers visualize where certain things are located in our product.

    Some customers prefer following text while others better understand when seeing visual imagery. This feature would massively help both types of people.

    Thank you!

  • +8