As a Confluence knowledge manager, I want to choose Categories before publishing articles

Currently, Confluence pages will be exported into Salesforce without Categories set.

Have a popup menu, after clicking the Publish to Salesforce link, to let the Exporter choose the categories for each page.

  • Shared ServiceRocket
  • Dec 16 2020
  • Gathering interest
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  • Mary Connor commented
    8 Apr 05:55pm

    Having Knowledge articles properly categorized is key to our user experience (our Help tool filters and organizes by category). Ideally, we want to manage those category assignments in the Confluence source, for hands-free maintenance (such as by mapping Label to Category). If not that, then configure them when setting up the export.

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