Hide the ServiceRocket help icon in the Edit screen

We would like to have the ability to hide the ServiceRocket help icon in the Edit screen as it causes confusion for the end users.

  • Guest
  • Jul 31 2020
  • Likely to implement
  • Attach files
  • Guest commented
    7 Aug, 2020 11:20am


    The Rocket icon can be removed by disabling the On Boarding module in Scaffolding.

    Below is the exact steps on how admins can do that:

    • Go to General Configuration > Manage Apps

    • Find Scaffolding

    • Click on modules > Disable ServiceRocket Scaffolding On Boarding

  • Guest commented
    6 Aug, 2020 06:07am

    This functionality is really annoying. My customers are confused and frustrated to close this dialog every time when it's opened accidentally. Also, the information displayed is always the same and useless.

  • Admin
    Shared ServiceRocket commented
    3 Aug, 2020 05:04am

    Thanks for the suggestion. The help icon was recently added on paid version as a guide for new users. We can consider to have the option hide/remove this if it appears confusing or redundant.

    -KP from Product