Hide the ServiceRocket help icon in the Edit screen

We would like to have the ability to hide the ServiceRocket help icon in the Edit screen as it causes confusion for the end users.

  • Guest
  • Jul 31 2020
  • Likely to implement
  • Attach files
  • Iman Hashemi commented
    07 Aug 11:20

    Workaround:

    The Rocket icon can be removed by disabling the On Boarding module in Scaffolding.

    Below is the exact steps on how admins can do that:

    • Go to General Configuration > Manage Apps

    • Find Scaffolding

    • Click on modules > Disable ServiceRocket Scaffolding On Boarding

  • a a commented
    06 Aug 06:07

    This functionality is really annoying. My customers are confused and frustrated to close this dialog every time when it's opened accidentally. Also, the information displayed is always the same and useless.

  • Admin
    Koh Ping Ng commented
    03 Aug 05:04

    Thanks for the suggestion. The help icon was recently added on paid version as a guide for new users. We can consider to have the option hide/remove this if it appears confusing or redundant.

    -KP from Product