Stop Box Connector from grabbing the Confluence page when loading

When I load a Confluence page that has a Box Document connector macro, the page does not load at the top of the page, it loads at the Box Document Connector. This is very bothersome and causes the page to jump around when there are refreshes.

  • Guest
  • Mar 27 2019
  • Needs review
  • Attach files
  • Azwandi Mohd Aris commented
    March 29, 2019 04:04

    Margaret, would you mind to show a screenshot of this problem? If it's a bug, we would rather schedule for a fix rather than keeping this as a product suggestion.

  • Guest commented
    March 29, 2019 20:49

    I opened a case with Support: SRSUP-4535

    They were able to recreate the bug but they asked me to open a case here.

    Cristobal Maulen commented:
    Hello Margaret Boeneke,
    Good day to you and thanks for the provided information.
    After recreating the page with the provided storage format, we were able to reproduce the same behavior you are experiencing. The page loads where the Box file is located.
    That being said, we would like to ask you to create an improvement ticket on our Improvement/Feature Request platform, which you can access in the following link:
    By raising a improvement idea, you will then receive a notification for the latest updates on this subject.
    As always, if you have any question or concern, please do let us know.

    Best regards,
    Cristobal Maulén
    ServiceRocket Apps Support