Needs review | Ideas for ServiceRocket's Atlassian Apps

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Add compatibility for Jira 9

It would be great if the connector had compatibility with the new Jira 9. latest compatible version is 8.22.6

Created 8 Aug 08:46pm by Aaron Pavez

Connector for Salesforce and Jira

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As a user I want Jira issues to be grouped based on Issue Type when displayed in Jira Issues Lightning Component

Currently in Jira Issues Lightning component (next-gen), Jira issues are displayed but I would like them to be displayed as a group based on the Issue Type instead. It would be great to have this option available for end users to enable/disable.

Created 8 Aug 10:11am by Guest

Connector for Salesforce and Jira

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Add Images to the Description Field of the Salesforce Create Jira Issue Screen

Ability to add Images in the Description Field of the Salesforce Create Jira Issue Screen. This is similar to Jira's Create Issue Screen where Images can be added in the Description Field as seen in the attachment.

Created 8 Aug 06:57am by Chun Wye Ng

Connector for Salesforce and Jira

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Sync Attachments individually and separate based on Jira Issue

Currently, any Attachments from different Jira Issue Tickets would be appended to the same Salesforce Object Record in general. Instead of this, the Attachment synchronization shall be 1-to-1, providing a separation indicating it is from which Jir...

Created 8 Aug 06:47am by Chun Wye Ng

Connector for Salesforce and Jira

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As an Admin, I'd like to integrate the Connector with Data Warehouse tools

Actually, it's not possible to integrate the Jira Connector to any Data Warehouse tool, such as Snowflake. We want to incorporate the Connector reporting feature to these tools.

Created 8 Aug 03:18pm by Tomas Salazar

Connector for Salesforce and Jira

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Sync Total Project Time from Jira to Salesforce

Currently, the Connector only supports the synchronization of the 'Time tracking' field per Jira Issue. A feature to sync the Total Project Time from Jira to a field in Salesforce would be beneficial to log the entire time spent on the project.

Created 4 Aug 10:38am by Chun Wye Ng

Connector for Salesforce and Jira

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As a user I would like the Expand Macro to work dynamically in Salesforce.

At the moment when we see the expand macro in Salesforce it only shows us the text, as users, we would like it to have the same functionality as in Confluence, that is to say, that it hides the text until it is opened.

Created 4 Aug 05:33pm by Alejandra Rosales

Publisher for Confluence Cloud to Salesforce

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Sync only Specific Status Values

Currently, Status fields are synced based on the mapped values to translate the statuses accurately. However, if only certain statuses are mapped, the other statuses would also be synced. If the Salesforce and Jira agents work in separate statuses...

Created 10 Aug 09:49am by Chun Wye Ng

Connector for Salesforce and Jira

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Hover over Template Name to Display the Full Name of the Approval Template

When using Approval Templates, suggestion to hover over the Template Name to display the full name (i.e. like hovering over “?” for description). This would allow users to distinguish similar template names.

Created 10 Aug 04:13am by Chun Wye Ng

Page Approval

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Export and Import Approval Templates created in one space to another

Shall the instance have multiple spaces that require the same/similar Approval Templates, they need to be manually added for now. Exporting existing ones and importing directly into other spaces would be useful.

Created 10 Aug 04:09am by Chun Wye Ng

Page Approval

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Ideas for Atlassian Apps

by ServiceRocket

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Add compatibility for Jira 9

As a user I want Jira issues to be grouped based on Issue Type when displayed in Jira Issues Lightning Component

Add Images to the Description Field of the Salesforce Create Jira Issue Screen

Sync Attachments individually and separate based on Jira Issue

As an Admin, I'd like to integrate the Connector with Data Warehouse tools

Sync Total Project Time from Jira to Salesforce

As a user I would like the Expand Macro to work dynamically in Salesforce.

Sync only Specific Status Values

Hover over Template Name to Display the Full Name of the Approval Template

Export and Import Approval Templates created in one space to another

Filter by status

Filter by category

Identify yourself with your email address

Add compatibility for Jira 9

As a user I want Jira issues to be grouped based on Issue Type when displayed in Jira Issues Lightning Component

Add Images to the Description Field of the Salesforce Create Jira Issue Screen

Sync Attachments individually and separate based on Jira Issue

As an Admin, I'd like to integrate the Connector with Data Warehouse tools

Sync Total Project Time from Jira to Salesforce

As a user I would like the Expand Macro to work dynamically in Salesforce.

Sync only Specific Status Values

Hover over Template Name to Display the Full Name of the Approval Template

Export and Import Approval Templates created in one space to another