Surveys for JSM | Ideas for ServiceRocket's Atlassian Apps

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I would like the subject language of the email sent by the application to be the same as the language set in the survey.

Currently our survey is configured in Spanish but the subject of the email sent by the application is in English.

Created 31 May 05:07pm by Felipe Perez

Surveys for JSM

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As an admin, I would like to have the ability to send the URL for the survey from our internal email address

We would like to send the surveys email from our internal email adress

Created 31 May 03:39pm by Felipe Perez

Surveys for JSM

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Show the issue Jira key in the title and body of the email and within the survey.

We would like to show the identification of the issue (Jira key) in the title and body of the email and wthin the survey page.

Created 30 May 04:52pm by Felipe Perez

Surveys for JSM

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As an admin, I would like to have the ability to edit the email notification template

The current email notification contains a set message with the App's logo. We would like to be able to edit the template so that we can add our own message and logos.

Created 18 May 08:00pm by Pablo Gamblin

Surveys for JSM

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As an Admin I would like the option to send surveys directly to the Reporter

Currently, Surveys are sent as comments within the ticket. Sending surveys directly to the Reporter would be beneficial should a single client have multiple running issues.

Created 2 Feb 02:12pm by Pablo Gamblin

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I would like the Configuration page to be accessible to Jira Project admins

Currently only Jira admins are able to access the Configure page by going to Project settings > Survey settings > Configuree We would like this page to be accesible to Jira Project Admins as well.

Created 26 Jan 01:18pm by Guest

Surveys for JSM

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I'd like to be able to trigger automation rules

If a negative rating is selected I'd like to have the ability to trigger automation.

Created 9 Dec 06:54am by Yamam Alghourani

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As an admin, I'd like to have the ability to configure the questions

Configurable to allow for an extra question besides the offer written feedback, like a new button that says "Did we resolve your issue?"

Created 7 Dec 02:09pm by Yamam Alghourani

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As an admin, I want to set an automation to add a comment to the ticket when the CSAT survey is completed

I would like to set up a Jira automation that adds a comment to a ticket when the CSAT survey gets completed. Is there anything we can use as a trigger?

Created 25 Oct 04:48pm by Tomas Salazar

Surveys for JSM

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I would like to have the option for Survey for JSM to be posted as internal comment in Jira

As an admin, I would like for Survey for JSM to be posted as internal comment for internal use only (staff usage).

Created 12 Oct 11:16am by Sitihajar Alewi

Surveys for JSM

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Ideas for Atlassian Apps

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I would like the subject language of the email sent by the application to be the same as the language set in the survey.

As an admin, I would like to have the ability to send the URL for the survey from our internal email address

Show the issue Jira key in the title and body of the email and within the survey.

As an admin, I would like to have the ability to edit the email notification template

As an Admin I would like the option to send surveys directly to the Reporter

I would like the Configuration page to be accessible to Jira Project admins

I'd like to be able to trigger automation rules

As an admin, I'd like to have the ability to configure the questions

As an admin, I want to set an automation to add a comment to the ticket when the CSAT survey is completed

I would like to have the option for Survey for JSM to be posted as internal comment in Jira

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Filter by category

Identify yourself with your email address

I would like the subject language of the email sent by the application to be the same as the language set in the survey.

As an admin, I would like to have the ability to send the URL for the survey from our internal email address

Show the issue Jira key in the title and body of the email and within the survey.

As an admin, I would like to have the ability to edit the email notification template

As an Admin I would like the option to send surveys directly to the Reporter

I would like the Configuration page to be accessible to Jira Project admins

I'd like to be able to trigger automation rules

As an admin, I'd like to have the ability to configure the questions

As an admin, I want to set an automation to add a comment to the ticket when the CSAT survey is completed

I would like to have the option for Survey for JSM to be posted as internal comment in Jira