Ideas for Atlassian Apps

by ServiceRocket

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As an admin, I want to remove existing survey

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Created 21 Jul 08:11pm by Immanuel Siagian

Surveys for JSM

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As a user, I would like to be able to add more than 3 questions

Currently, you can only have up to 3 questions, however, we would like to have the ability to add more questions.

Created 21 Jul 06:24pm by Pablo Gamblin

Surveys for JSM

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As a user Id like to get a reminder to the user in case a survey has not been filled out yet.

No description provided

Created 12 Jul 05:32pm by Alejandra Rosales

Surveys for JSM

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As an admin I would like to have Dutch language available for Surveys for JSM

Currently Dutch language is not available in the list of Survey languages. We would like to have Dutch language available for Surveys for JSM.

Created 6 May 03:00pm by Guest

Surveys for JSM

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Surveys for JSM to send NPS on a random base

NPS survey should get send with every closed ticket but only to a subset of customers that were not contacted within the last 90 days.

Created 5 Apr 08:40am by Yamam Alghourani

Surveys for JSM

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Ability to customize Survey rating scale to 1 to 5 (instead of 1 to 10)

As a user I would like to be able to customize the survey questions rating scale to 1-5 (instead of the current 1-10 rating).

Created 15 Mar 08:48am by Guest

Surveys for JSM

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Create report for CES in the dashboard

Currently, the report has NPS/CSAT info but not CES though CES is in the default survey that is sent out to customers.

Created 3 Mar 08:23am by Kevin Lew

Surveys for JSM

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Send email once a survey has been received to certain users for internal evaluation purposes

Once a feedback is recorded internally. we need a way to send that received feedback to certain email addresses for internal evaluation. So that as soon as a customer gives feedback, those email addresses will be notified about it.

Created 2 Mar 04:17am by Siti Hajar

Surveys for JSM

3 Planned
4 Vote
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Customizing icons for survey ratings

As a user, I would like to be able to customize the icon for survey rating instead of pictured icons for better clarity and easier viewing for survey takers. Some ideas for customizing the icon includes using numbers (1-10) or percentages (%)

Created 11 Feb 01:20am by Siti Hajar

Surveys for JSM

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Notification for certain events

As at the moment, the app notification is tied to the comment added by the app. We would like to have more notification features when certain events are triggered such as: When the Customer responded to the survey When the survey response is a det...

Created 11 Nov 07:19am by Julian Aidil

Surveys for JSM

1 Planned

Ideas for Atlassian Apps

by ServiceRocket

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As an admin, I want to remove existing survey

As a user, I would like to be able to add more than 3 questions

As a user Id like to get a reminder to the user in case a survey has not been filled out yet.

As an admin I would like to have Dutch language available for Surveys for JSM

Surveys for JSM to send NPS on a random base

Ability to customize Survey rating scale to 1 to 5 (instead of 1 to 10)

Create report for CES in the dashboard

Send email once a survey has been received to certain users for internal evaluation purposes

Customizing icons for survey ratings

Notification for certain events

Filter by status

Filter by category

Identify yourself with your email address

As an admin, I want to remove existing survey

As a user, I would like to be able to add more than 3 questions

As a user Id like to get a reminder to the user in case a survey has not been filled out yet.

As an admin I would like to have Dutch language available for Surveys for JSM

Surveys for JSM to send NPS on a random base

Ability to customize Survey rating scale to 1 to 5 (instead of 1 to 10)

Create report for CES in the dashboard

Send email once a survey has been received to certain users for internal evaluation purposes

Customizing icons for survey ratings

Notification for certain events