Surveys for JSM | Ideas for ServiceRocket's Atlassian Apps

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I would like to disable the "Surveys" field for Jira issues of Jira Software projects

I would like to disable the "Surveys" field under the detail section for Jira issues of Jira Software projects, I would only like to have this field within JSM projects

Created 30 Nov 01:32pm by Felipe Perez

Surveys for JSM

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I want my customer can see their pendings surveys.

I want my customers can see the surveys that they have yet to answer or a grouping of the surveys that they have pending

Created 7 Nov 06:52pm by Felipe Perez

Surveys for JSM

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I want that my customer answer the surveys within the JSM customer portal instead of the email

I want my customers to answer the surveys within the JSM customer portal instead of a survey email.

Created 6 Nov 03:11pm by Felipe Perez

Surveys for JSM

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As an admin, I want to add custom fields from the incident/request to the survey response.

we want further fields from the incident\request to be included in the survey response, i.e. Service, entity (these are custom fields on our side)|

Created 18 Aug 06:37pm by Felipe Perez

Surveys for JSM

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As an admin, I would like to have the ability of limit who users can see the surveys report

The worry we have here is that it is visible to every agent with project admin permission within that project. We need a way that we can limit who can see the overall report. For example: User A can see is own result but not the result of User B. ...

Created 3 Aug 07:07pm by Felipe Perez

Surveys for JSM

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As an Admin, I want to send the surveys to my customers without sending an email to them

I want that the survey screen can appear to my customer on a transaction (closing) of the request at Jira Service Management without emails sent.

Created 11 Jul 05:47pm by Felipe Perez

Surveys for JSM

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I would like to add an option to ask users on why they give a certain rating for these questions.

We would like to make a feature request on adding an option to ask users why they give a certain rating for these questions. It should be a select list. So, essentially a survey form structure is like so: NPS question - choose a rating from 1-10 W...

Created 19 Jun 07:33pm by Felipe Perez

Surveys for JSM

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I would like the subject language of the email sent by the application to be the same as the language set in the survey.

Currently our survey is configured in Spanish but the subject of the email sent by the application is in English.

Created 31 May 05:07pm by Felipe Perez

Surveys for JSM

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As an admin, I would like to have the ability to send the URL for the survey from our internal email address

We would like to send the surveys email from our internal email adress

Created 31 May 03:39pm by Felipe Perez

Surveys for JSM

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I'd like to be able to trigger automation rules

If a negative rating is selected I'd like to have the ability to trigger automation.

Created 9 Dec 06:54am by Yamam Alghourani

Surveys for JSM

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Ideas for Atlassian Apps

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I would like to disable the "Surveys" field for Jira issues of Jira Software projects

I want my customer can see their pendings surveys.

I want that my customer answer the surveys within the JSM customer portal instead of the email

As an admin, I want to add custom fields from the incident/request to the survey response.

As an admin, I would like to have the ability of limit who users can see the surveys report

As an Admin, I want to send the surveys to my customers without sending an email to them

I would like to add an option to ask users on why they give a certain rating for these questions.

I would like the subject language of the email sent by the application to be the same as the language set in the survey.

As an admin, I would like to have the ability to send the URL for the survey from our internal email address

I'd like to be able to trigger automation rules

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Identify yourself with your email address

I would like to disable the "Surveys" field for Jira issues of Jira Software projects

I want my customer can see their pendings surveys.

I want that my customer answer the surveys within the JSM customer portal instead of the email

As an admin, I want to add custom fields from the incident/request to the survey response.

As an admin, I would like to have the ability of limit who users can see the surveys report

As an Admin, I want to send the surveys to my customers without sending an email to them

I would like to add an option to ask users on why they give a certain rating for these questions.

I would like the subject language of the email sent by the application to be the same as the language set in the survey.

As an admin, I would like to have the ability to send the URL for the survey from our internal email address

I'd like to be able to trigger automation rules