Classic Connector for | Ideas for ServiceRocket's Atlassian Apps

7 Vote
- Add my vote +1
- +2
- +3
Show Full name instead of username when mapping the Jira assignee field

In Jira the assignee field shows the "Fullname" of a user. When you map that field to Servicerocket you will get the username instead. It would be good if that could be Full name as it's presented in Jira. See also SRSUP-6367

Created 15 Aug 03:10pm by Guest

Classic Connector for Salesforce and Jira (Server)

1 Unlikely to implement
4 Vote
- Add my vote +1
- +2
- +3
Show Jira issue number in comment

We have issues where multiple cases are connected, and when the comments are synced to Jira it can be confusing. Currently it displays "Comment was made by {user} on {date} from JIRA". We would like it to say "Comment was made by {user} ...

Created 30 Aug 04:59pm by Guest

Classic Connector for Salesforce and Jira (Server)

0 Unlikely to implement
5 Vote
- Add my vote +1
- +2
- +3
As an user, I want the 'Manage Application Links' page display more information.

As an user, I want the 'Manage Application Links' page has the ability to display the Salesforce case/object's number and subject information as columns. It's very difficult to tell the difference between the cases because no one uses the Remote I...

Created 18 Jul 06:24am by Kevin Lew

Classic Connector for Salesforce and Jira (Server)

2 Unlikely to implement
3 Vote
- Add my vote +1
- +2
- +3
As a User I want to bulk create JIRA issues from a list Salesforce.com Cases (Records)

User only can create one JIRA issue every time they click on the JIRA issue creation button. Therefore, user has requested to create JIRA issues from a list of selected Salesforce.com Cases or Records.

Created 4 May 06:35am by Victor Law

Classic Connector for Salesforce and Jira (Server)

0 Unlikely to implement
2 Vote
- Add my vote +1
- +2
- +3
As an admin, I want the ability to know the Mapping is using by which projects.

In JIRA, we have the feature to know the scheme is shared to/used by which projects. So as an admin, I want the same feature in the Salesforce mapping which allow me to know the specific mapping is shared to which projects.

Created 2 Oct 06:50am by Kevin Lew

Classic Connector for Salesforce and Jira (Server)

1 Unlikely to implement
1 Vote
- Add my vote +1
- +2
- +3
I would like to have the feature to export/ import configurations (mappings).

When we migrating to a new Jira instance, we always want to export the existing mapping configuration and import it to the new instance. As of now, there is no alternative to do that and we have to configure it manually. With this export/import ...

Created 2 Apr 12:37pm by Kevin Lew

Classic Connector for Salesforce and Jira (Server)

0 Unlikely to implement
1 Vote
- Add my vote +1
- +2
- +3
As a User I need the ability to control the way the Multi Remote Object field gets exported

When exporting a Jira issue data we need the ability to export the "Last Fetch: <date_time>" line entry from the Multi Remote Object links fields.

Created 26 Feb 03:01pm by Juan Recabarren

Classic Connector for Salesforce and Jira (Server)

0 Unlikely to implement
1 Vote
- Add my vote +1
- +2
- +3
As an Admin, I want a way to restrict to only one JIRA association per Salesforce case

We only want to add ONE JIRA issue association to a Salesforce case, but there doesn't seem to be a way to prevent the user from adding multiple associations via the 'Associate' button and the JIRA pop-up screen in the Salesforce UI. It will b...

Created 18 Dec 09:03am by Kevin Lew

Classic Connector for Salesforce and Jira (Server)

0 Unlikely to implement
1 Vote
- Add my vote +1
- +2
- +3
Granular Comment settings

Primary Needs: • We need the following to whenever a comment within JIRA is “pushed” to the Salesforce Case: - Update a custom JIRA date/time field with the current date/time. - Fire a JIRA event. Secondary Need: • Be able to tell visually which c...

Created 10 Aug 04:10pm by Juan Recabarren

Classic Connector for Salesforce and Jira (Server)

0 Unlikely to implement
1 Vote
- Add my vote +1
- +2
- +3
As a user I need to see a list of Linked JIRA issues in my SFDC Object

A customer is requesting that a list of Linked issues gets displayed in a SFDC VisualForce page, just like there is an available list of associated issues using the fetch endpoint.

Created 3 Aug 02:43pm by Juan Recabarren

Classic Connector for Salesforce and Jira (Server)

0 Unlikely to implement

Ideas for Atlassian Apps

by ServiceRocket

Filter by status

Filter by category

Show Full name instead of username when mapping the Jira assignee field

Show Jira issue number in comment

As an user, I want the 'Manage Application Links' page display more information.

As a User I want to bulk create JIRA issues from a list Salesforce.com Cases (Records)

As an admin, I want the ability to know the Mapping is using by which projects.

I would like to have the feature to export/ import configurations (mappings).

As a User I need the ability to control the way the Multi Remote Object field gets exported

As an Admin, I want a way to restrict to only one JIRA association per Salesforce case

Granular Comment settings

As a user I need to see a list of Linked JIRA issues in my SFDC Object

Filter by status

Filter by category

Identify yourself with your email address

Show Full name instead of username when mapping the Jira assignee field

Show Jira issue number in comment

As an user, I want the 'Manage Application Links' page display more information.

As a User I want to bulk create JIRA issues from a list Salesforce.com Cases (Records)

As an admin, I want the ability to know the Mapping is using by which projects.

I would like to have the feature to export/ import configurations (mappings).

As a User I need the ability to control the way the Multi Remote Object field gets exported

As an Admin, I want a way to restrict to only one JIRA association per Salesforce case

Granular Comment settings

As a user I need to see a list of Linked JIRA issues in my SFDC Object