Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

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Generate Salesforce.com report that shows all the associated JIRA issues

We have received multiple request from customer telling us that they would like to have a feature that would help them in generate a Salesforce.com report that would shows all the associated JIRA issue. At the moment, the information for the asso...

Created 8 Jun 09:56am by Victor Law

Connector for Salesforce and Jira

21 Likely to implement
35 Vote
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As a User, I want the Default preset (After create/associate) works with Apex Trigger

As a User, I want the Default preset (After create/associate) works with Apex Trigger. This will help the user able to pull Jira key from Jira after Jira issue automatically create upon Salesforce Case record creation

Created 12 Sep 12:31am by Kevin Lew

Connector for Salesforce and Jira

7 Likely to implement
63 Vote
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Associations Importer via CSV

We want to have an ability to import associations in bulk via something like a CSV importer.

Created 14 Mar 02:04am by Azwandi Mohd Aris

Connector for Salesforce and Jira

7 Likely to implement
39 Vote
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As an admin I want to hide the Create and Associate button from Jira

Issue will be created automatically from Salesforce, user don't need those buttons.

Created 24 Nov 12:18pm by Samuel Gatica

Connector for Salesforce and Jira

6 Likely to implement
20 Vote
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Permission schemes

Only specific roles or users should be able to unlink (or perform other actions) SF cases to Jira issues.

Created 21 May 02:25pm by Guest

Connector for Salesforce and Jira

6 Likely to implement
11 Vote
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Allow configuration of the Unlink Case option

Within the Salesforce package we have the option to configure the push/pull and unlinking of Jira issues but we don't have a similar option to enable/disable the option to unlink a Jira issue from a Salesforce object. Our support team are using S...

Created 1 Oct 03:46pm by Richard Clark

Connector for Salesforce and Jira

0 Likely to implement
10 Vote
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As an Admin, I would like to have the logs audit functionality

As an Admin, I would like to have the logs audit functionality.

Created 25 Jun 07:22am by Guest

Connector for Salesforce and Jira

1 Likely to implement
17 Vote
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More robust search of JIRA issues in Salesforce

Typically a Salesforce user would like to search for existing JIRA issues to avoid creating duplicates. Currently, it searches for issue key and issue summary, but need to extend to more fields e.g. description and comments.

Created 2 Aug 04:03pm by Azwandi Mohd Aris

Connector for Salesforce and Jira

1 Likely to implement
7 Vote
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As an User, I want the Multi line text field in Review & Create screen is expandable

In Jira, we have a multi-line text field mapped ("tests and results"). However, when creating from Salesforce, in Review & Create screen. We would like to be able to expand the multi-line text field as it is possible to do it for the "Descrip...

Created 16 Apr 02:57pm by Guest

Connector for Salesforce and Jira

0 Likely to implement
11 Vote
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As an User, I would like to display Owner Name instead of Owner ID in Salesforce Panel

As an User, I would like to display Owner Name instead of Owner ID. If I have added the User Salesforce Object with Full name field in Connection Configuration, The Owner ID will display as Owner Name in Details, but it would not display in the ex...

Created 3 Mar 07:45am by Kevin Lew

Connector for Salesforce and Jira

1 Likely to implement

Ideas for Atlassian Apps

by ServiceRocket

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Generate Salesforce.com report that shows all the associated JIRA issues

As a User, I want the Default preset (After create/associate) works with Apex Trigger

Associations Importer via CSV

As an admin I want to hide the Create and Associate button from Jira

Permission schemes

Allow configuration of the Unlink Case option

As an Admin, I would like to have the logs audit functionality

More robust search of JIRA issues in Salesforce

As an User, I want the Multi line text field in Review & Create screen is expandable

As an User, I would like to display Owner Name instead of Owner ID in Salesforce Panel

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Filter by category

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Generate Salesforce.com report that shows all the associated JIRA issues

As a User, I want the Default preset (After create/associate) works with Apex Trigger

Associations Importer via CSV

As an admin I want to hide the Create and Associate button from Jira

Permission schemes

Allow configuration of the Unlink Case option

As an Admin, I would like to have the logs audit functionality

More robust search of JIRA issues in Salesforce

As an User, I want the Multi line text field in Review & Create screen is expandable

As an User, I would like to display Owner Name instead of Owner ID in Salesforce Panel