Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

4 Vote
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Improve the wording of Feature Toggles

At the moment, the wording to enable/disable of theFeature Toggles is "Disable product features that should not be available to users". This wording does not explain what the behaviour is upon ticking or unticking. This improvement ticket is to r...

Created 5 Feb 08:39pm by Immanuel Siagian

Connector for Salesforce and Jira

1 Planned
13 Vote
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As an Admin, I would like to have the option to sync either Files or Attachments and not both.

Currently the connector syncs files and attachments from Salesforce to Jira. This can cause issues since issues created with email-to-case can contain signatures that also get synced to Jira. We would like to have the option to select to sync eith...

Created 29 Oct 03:48pm by Pablo Gamblin

Connector for Salesforce and Jira

3 Planned
3 Vote
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Add the ability to customize the Jira Issue component in a SFDC page layout to specify what items are rendered

From a Case page standpoint, the ability to specify rendering only the configured fields from the package configuration would enable giving the customer on a customer portal page layout the information they would need to show development on the Ji...

Created 20 Aug 07:23pm by Matthew Wright

Connector for Salesforce and Jira

0 Planned
82 Vote
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As a user, I would like to be able to sync null value to mapped fields.

This will be useful in case it is required to clear values from a mapped field.

Created 26 Jun 08:30pm by Guest

Connector for Salesforce and Jira

2 Planned
27 Vote
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Export all association report pages, not just individual page

No description provided

Created 22 Feb 06:30am by Azwandi Mohd Aris

Connector for Salesforce and Jira

3 Planned
4 Vote
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As an Administrator I need to restrict the access to the Reporting page

Customer request: Can I disable the "Bulk Operations"/"Reporting (BETA)" pages in Jira? I.E prevent non-admins from seeing them? Could this be possibly done by adding this option in the CONFIGURATION >> Settings section?

Created 19 Jul 02:49pm by Juan Recabarren

Connector for Salesforce and Jira

2 Planned
1 Vote
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As an admin I want to be able to set the default action that happens immediately after the issue is created

As an admin I want to be able to set the default action that happens immediately after the issue is created

Created 3 Nov 04:56pm by Samuel Gatica

Connector for Salesforce and Jira

0 Planned
1 Vote
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Support for Files objects

I setup the Object in the Connections and then set up the mapping under Bindings, but the attachment from the "Google Docs & Attachments" object on the Salesforce case will not pull into the Jira ticket. Is there any specific mapping I should ...

Created 24 Oct 06:39pm by Juan Recabarren

Connector for Salesforce and Jira

0 Planned
1 Vote
- Add my vote +1
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As an admin, I want the ability to configure the Associate screen in Salesforce.

Problem is that our users uncheck both the checkboxes instead. This leads to issues – synchronization doesn’t happen. We tried to teach our users to act properly but in vain. The users find it more intuitive to uncheck the checkboxes instead of ch...

Created 19 Oct 08:38am by Kevin Lew

Connector for Salesforce and Jira

0 Planned
1 Vote
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As an Administrator I need a default configuration for the "After associationg" option when creating or association new JIRA issues from SFDC

Customer needs something similar to what's available in the Server connector, a default configuration when new associations are created in the "After associating" option. This could be added as a new section in the Jira Connection configurations ...

Created 14 Sep 08:45pm by Juan Recabarren

Connector for Salesforce and Jira

0 Planned

Ideas for Atlassian Apps

by ServiceRocket

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Improve the wording of Feature Toggles

As an Admin, I would like to have the option to sync either Files or Attachments and not both.

Add the ability to customize the Jira Issue component in a SFDC page layout to specify what items are rendered

As a user, I would like to be able to sync null value to mapped fields.

Export all association report pages, not just individual page

As an Administrator I need to restrict the access to the Reporting page

As an admin I want to be able to set the default action that happens immediately after the issue is created

Support for Files objects

As an admin, I want the ability to configure the Associate screen in Salesforce.

As an Administrator I need a default configuration for the "After associationg" option when creating or association new JIRA issues from SFDC

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Improve the wording of Feature Toggles

As an Admin, I would like to have the option to sync either Files or Attachments and not both.

Add the ability to customize the Jira Issue component in a SFDC page layout to specify what items are rendered

As a user, I would like to be able to sync null value to mapped fields.

Export all association report pages, not just individual page

As an Administrator I need to restrict the access to the Reporting page

As an admin I want to be able to set the default action that happens immediately after the issue is created

Support for Files objects

As an admin, I want the ability to configure the Associate screen in Salesforce.

As an Administrator I need a default configuration for the "After associationg" option when creating or association new JIRA issues from SFDC