Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

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As an Admin, I would like to resize the Create Jira issue window when creating from Salesforce

Currently, the connector's popup window when creating a Jira issue from Salesforce does not show all data within the window and the automatic resizing does not work for us.

Created 9 Jun 11:59pm by Pablo Gamblin

Connector for Salesforce and Jira

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As an admin, i would like to add jira smart values to the field value mapping

Currently, I have mapped the Jira status field with the SF internal comments field and I would like to add a smart value in the variables mapping that will identify with the jira issue key the comment added in salesforce.

Created 6 Jun 01:40pm by Felipe Perez

Connector for Salesforce and Jira

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Configure a new trigger available in Jira Automation to execute when a Salesforce Comment is made

Currently, the Salesforce Comment is in a separate tab from Jira's native comment. It would be great to have a Trigger in Jira Automation that detects when a Salesforce Comment is made (similar to Issue Commented). This will provide more customiza...

Created 1 Jun 12:50pm by Chun Wye Ng

Connector for Salesforce and Jira

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Usable REST API for the connector operations

As of now, there is no available REST API from the connector to trigger any of its operations externally. Having this feature will be a great addition with the user does not need to interact with the platform directly and open-up more feasibility ...

Created 22 May 03:27am by Julian Aidil

Connector for Salesforce and Jira

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As a user, I would like the size (heightwise) of the NextGen Component to be shorter when there are no Associations

As a user, I would like the size (heightwise) of the NextGen Component to be shorter when there are no Associations. The current message displayed when there are no associations present for the Salesforce Record takes up too much room in the layou...

Created 18 May 07:56am by Chun Wye Ng

Connector for Salesforce and Jira

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As a User I'd like inline images to be displayed in the Jira field and not only provide a url link

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Created 17 May 01:13am by Yamam Alghourani

Connector for Salesforce and Jira

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As a user I want to be able to associate Jira issues with Quote Line Items Object from the association tab in Jira

Currently we can ass the QLI item into the available object in the connector configuration and also we can set a mapping between jira issue types and this object. However, when we tried to associate the QLI from the association tab in jira, the ob...

Created 11 May 09:05pm by Felipe Perez

Connector for Salesforce and Jira

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As a user, I want Jira Issues Component to support Rich Text Editor

Currently, the Jira Issues component and the next-gen lightning components don't support rich-text editor. So if you have a rich text field type in Jira (eg. Description) and want to enter a value into this field from Salesforce during creation, t...

Created 8 May 12:07pm by Guest

Connector for Salesforce and Jira

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As a I user I'd like to be able to set the association to view only mode upon a change in Salesforce

Example: Closing the opportunity => Set the Jira issue to “View only“ but keep it linked to the opportunity. From this moment forward, the Jira issue should not be updated anymore from SF opportunity.

Created 3 May 01:56am by Yamam Alghourani

Connector for Salesforce and Jira

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Bulk unlink associations

As a user or admin, shall there be many associations/Jira issues/Salesforce records that require unlinking, bulk unlinking would save time and increase operational efficiency. Currently, unlink will need to be done manually per association.

Created 28 Apr 03:58am by Chun Wye Ng

Connector for Salesforce and Jira

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Ideas for Atlassian Apps

by ServiceRocket

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As an Admin, I would like to resize the Create Jira issue window when creating from Salesforce

As an admin, i would like to add jira smart values to the field value mapping

Configure a new trigger available in Jira Automation to execute when a Salesforce Comment is made

Usable REST API for the connector operations

As a user, I would like the size (heightwise) of the NextGen Component to be shorter when there are no Associations

As a User I'd like inline images to be displayed in the Jira field and not only provide a url link

As a user I want to be able to associate Jira issues with Quote Line Items Object from the association tab in Jira

As a user, I want Jira Issues Component to support Rich Text Editor

As a I user I'd like to be able to set the association to view only mode upon a change in Salesforce

Bulk unlink associations

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As an Admin, I would like to resize the Create Jira issue window when creating from Salesforce

As an admin, i would like to add jira smart values to the field value mapping

Configure a new trigger available in Jira Automation to execute when a Salesforce Comment is made

Usable REST API for the connector operations

As a user, I would like the size (heightwise) of the NextGen Component to be shorter when there are no Associations

As a User I'd like inline images to be displayed in the Jira field and not only provide a url link

As a user I want to be able to associate Jira issues with Quote Line Items Object from the association tab in Jira

As a user, I want Jira Issues Component to support Rich Text Editor

As a I user I'd like to be able to set the association to view only mode upon a change in Salesforce

Bulk unlink associations