Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

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Usable REST API for the connector operations

As of now, there is no available REST API from the connector to trigger any of its operations externally. Having this feature will be a great addition with the user does not need to interact with the platform directly and open-up more feasibility ...

Created 22 May 03:27am by Julian Aidil

Connector for Salesforce and Jira

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As a user, I would like the size (heightwise) of the NextGen Component to be shorter when there are no Associations

As a user, I would like the size (heightwise) of the NextGen Component to be shorter when there are no Associations. The current message displayed when there are no associations present for the Salesforce Record takes up too much room in the layou...

Created 18 May 07:56am by Chun Wye Ng

Connector for Salesforce and Jira

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As a User I'd like inline images to be displayed in the Jira field and not only provide a url link

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Created 17 May 01:13am by Yamam Alghourani

Connector for Salesforce and Jira

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As a user I want to be able to associate Jira issues with Quote Line Items Object from the association tab in Jira

Currently we can ass the QLI item into the available object in the connector configuration and also we can set a mapping between jira issue types and this object. However, when we tried to associate the QLI from the association tab in jira, the ob...

Created 11 May 09:05pm by Felipe Perez

Connector for Salesforce and Jira

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As a user, I want Jira Issues Component to support Rich Text Editor

Currently, the Jira Issues component and the next-gen lightning components don't support rich-text editor. So if you have a rich text field type in Jira (eg. Description) and want to enter a value into this field from Salesforce during creation, t...

Created 8 May 12:07pm by Guest

Connector for Salesforce and Jira

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As a I user I'd like to be able to set the association to view only mode upon a change in Salesforce

Example: Closing the opportunity => Set the Jira issue to “View only“ but keep it linked to the opportunity. From this moment forward, the Jira issue should not be updated anymore from SF opportunity.

Created 3 May 01:56am by Yamam Alghourani

Connector for Salesforce and Jira

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Bulk unlink associations

As a user or admin, shall there be many associations/Jira issues/Salesforce records that require unlinking, bulk unlinking would save time and increase operational efficiency. Currently, unlink will need to be done manually per association.

Created 28 Apr 03:58am by Chun Wye Ng

Connector for Salesforce and Jira

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As a User, I want the Default preset (After Create) to work with Post Function.

As a User, I want the Default presets (After Creating Salesforce Object record) to work with the Create Salesforce Object Record Post Function. This will ensure Salesforce Data like Case Number is Pulled from Salesforce automatically upon a creati...

Created 27 Apr 07:14am by Chun Wye Ng

Connector for Salesforce and Jira

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Pagination for Jira Comments component

Currently, when there are a lot of comments shown in the Jira Comments component, it would consume a large portion of the screen. It would be great if comments can be shown on multiple pages to avoid cluttering the interface.

Created 26 Apr 03:44pm by Iman Hashemi

Connector for Salesforce and Jira

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Have the ability to make a report in Salesforce that includes the comments coming from the jira issues associated with the case.

We want to build a salesforce reports to show the Jira comments.

Created 20 Apr 10:11pm by Felipe Perez

Connector for Salesforce and Jira

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Ideas for Atlassian Apps

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Usable REST API for the connector operations

As a user, I would like the size (heightwise) of the NextGen Component to be shorter when there are no Associations

As a User I'd like inline images to be displayed in the Jira field and not only provide a url link

As a user I want to be able to associate Jira issues with Quote Line Items Object from the association tab in Jira

As a user, I want Jira Issues Component to support Rich Text Editor

As a I user I'd like to be able to set the association to view only mode upon a change in Salesforce

Bulk unlink associations

As a User, I want the Default preset (After Create) to work with Post Function.

Pagination for Jira Comments component

Have the ability to make a report in Salesforce that includes the comments coming from the jira issues associated with the case.

Filter by status

Filter by category

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Usable REST API for the connector operations

As a user, I would like the size (heightwise) of the NextGen Component to be shorter when there are no Associations

As a User I'd like inline images to be displayed in the Jira field and not only provide a url link

As a user I want to be able to associate Jira issues with Quote Line Items Object from the association tab in Jira

As a user, I want Jira Issues Component to support Rich Text Editor

As a I user I'd like to be able to set the association to view only mode upon a change in Salesforce

Bulk unlink associations

As a User, I want the Default preset (After Create) to work with Post Function.

Pagination for Jira Comments component

Have the ability to make a report in Salesforce that includes the comments coming from the jira issues associated with the case.