Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

53 Vote
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As a User I need to support for the Salesforce Rich Text Area field

When a rich text area field is mapped or added in the connection configuration, the value always has the HTML tags. So as a user, I need to support for rich text area field.

Created 17 Jun 10:28am by Kevin Lew

Connector for Salesforce and Jira

8 Needs review
46 Vote
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Notify Jira users upon a new Chatter post

We should extend the current feature "Configuring Email Notifications to Notify Jira Users" to also support Chatter posts.

Created 18 Jul 07:05am by Sayed Bares

Connector for Salesforce and Jira

10 Needs review
39 Vote
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Sync Salesforce Comments/Chatter Feed Items as native Jira comments

Instead of using the Salesforce Comments tab, move the content into the native Comments tab. This would solve problems like: 1 - Notifications. If the comments are created as native, Jira will fire necessary events. Also useful for other automatio...

Created 8 Aug 05:55am by Yamam Ghourani

Connector for Salesforce and Jira

6 Needs review
32 Vote
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SSO Support

Please add support for SSO for the Salesforce & Jira Connector

Created 5 Aug 09:30am by Guest

Connector for Salesforce and Jira

3 Needs review
29 Vote
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As an admin, there should be a post-function to create a new object if there is an existing association on the JIRA ticket.

At the moment, if the post-function is configured to create a new object, this will only work if JIRA does not have any association. If there is an association, the post function to create an object will be ignored. This feature request is for the...

Created 12 Mar 06:17pm by Immanuel Siagian

Connector for Salesforce and Jira

2 Needs review
29 Vote
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Be able to change case record type from default when binding connection

Be able the option to change the case record type from the default when adding binding, will be great full for business as it will allow them to create case record type for user to create a Jira ticket instead being able to i identify what case is...

Created 7 Apr 11:22pm by Nirodha Udawela

Connector for Salesforce and Jira

3 Needs review
26 Vote
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Support User Picker Field Types in Salesforce Create Jira Issue screen

Currently, only specific supported fields would be rendered in the Salesforce Create Jira Issue screen as per the documentation here. It would be very useful if the usernames can be populated from Salesforce to Jira during Jira Issue creation. Hen...

Created 11 Aug 03:43am by Chun Wye Ng

Connector for Salesforce and Jira

1 Needs review
26 Vote
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Support Request Type field

Request Type field isn't supported currently. As an administartor I'd like to be able to show this field on the "Create Jira issue" screen in Salesforce.

Created 29 Jul 07:02am by Yamam Ghourani

Connector for Salesforce and Jira

4 Needs review
25 Vote
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Ability to bulk import/create value mappings

We are looking to map the Ower ID from Salesfor to the Jira Reporter by following the instructions on this part of the documentation: https://docs.servicerocket.com/salesforce-jira/administrator-guide/setting-up-your-integration-in-jira/configurin...

Created 21 Sep 10:17pm by Venkat Rachakonda

Connector for Salesforce and Jira

2 Needs review
25 Vote
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As a user, I would like to have the ability to use the JQL search in Jira to find out a Jira issue's association count

There is a number of users are looking for the ability to search the Jira issue association count by JQL search. It will be great if we can have a column to display the association count as this will weigh the issue priority. So as a user, I would...

Created 21 May 10:49am by Kevin Lew

Connector for Salesforce and Jira

3 Needs review

Ideas for Atlassian Apps

by ServiceRocket

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As a User I need to support for the Salesforce Rich Text Area field

Notify Jira users upon a new Chatter post

Sync Salesforce Comments/Chatter Feed Items as native Jira comments

SSO Support

As an admin, there should be a post-function to create a new object if there is an existing association on the JIRA ticket.

Be able to change case record type from default when binding connection

Support User Picker Field Types in Salesforce Create Jira Issue screen

Support Request Type field

Ability to bulk import/create value mappings

As a user, I would like to have the ability to use the JQL search in Jira to find out a Jira issue's association count

Filter by status

Filter by category

Identify yourself with your email address

As a User I need to support for the Salesforce Rich Text Area field

Notify Jira users upon a new Chatter post

Sync Salesforce Comments/Chatter Feed Items as native Jira comments

SSO Support

As an admin, there should be a post-function to create a new object if there is an existing association on the JIRA ticket.

Be able to change case record type from default when binding connection

Support User Picker Field Types in Salesforce Create Jira Issue screen

Support Request Type field

Ability to bulk import/create value mappings

As a user, I would like to have the ability to use the JQL search in Jira to find out a Jira issue's association count