Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

8 Vote
- Add my vote +1
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Add chatter to Jira comments instead of Salesforce comment tab

can we have the ‘Chatter’ posts fall under Jira’s normal ‘Comments’ section, instead of under ‘Salesforce Comments’? having that will be great.

Created 29 Sep 03:50pm by Aaron Pavez

Connector for Salesforce and Jira

0 Needs review
8 Vote
- Add my vote +1
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As an administrator, I would like to be able to add the components directly to the code in Salesforce.

This is not currently supported by the connector and the only way to add components is manually, however I would like to have this feature.

Created 22 Sep 05:19pm by Alejandra Rosales

Connector for Salesforce and Jira

2 Needs review
23 Vote
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Support User Picker Field Types in Salesforce Create Jira Issue screen

Currently, only specific supported fields would be rendered in the Salesforce Create Jira Issue screen as per the documentation here. It would be very useful if the usernames can be populated from Salesforce to Jira during Jira Issue creation. Hen...

Created 11 Aug 03:43am by Chun Wye Ng

Connector for Salesforce and Jira

1 Needs review
1 Vote
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I would like to have a larger association window in Jira to view the entire information

The Association pop-up window is small and doesn’t enable a view of the entire information in it. It would be great if have a larger window or to at least enable hovering over the text to view all of it.

Created 3 Oct 03:58am by Kevin Lew

Connector for Salesforce and Jira

0 Needs review
1 Vote
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Ability to filter Salesforce records based on certain criteria while performing association

As part of the association process, we require the ability to filter an Opportunity based on the Status (Open, Closed etc), so we can ensure that our users are associating Jira Issues to open opportunities only.

Created 3 Oct 03:57am by Kevin Lew

Connector for Salesforce and Jira

0 Needs review
4 Vote
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Customize Icon for Salesforce Object in Jira

I would like to customize the icon for custom Salesforce Objects in Jira component for better categorization. As of now, the default icon for custom object is "orange brick/block".

Created 23 Sep 08:50am by Sitihajar Alewi

Connector for Salesforce and Jira

0 Needs review
4 Vote
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Include option to select Salesforce Users in Jira comment visibility

Once we have the Salesforce Jira connector enabled, it will be nice to have an option to select Salesforce Users in comment visibility since not all the comments in jira need to be synced to Salesforce. Now the users always need to add a tag and t...

Created 21 Sep 09:48am by Bhuvaneswary Radhakrishnan

Connector for Salesforce and Jira

0 Needs review
60 Vote
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Data hosting service located in EU - GDPR

Hello, As an european client, I need the data processed by the connector to be hosted in EU data centers. GDPR compliance

Created 23 Feb 10:23am by Guillaume Zellhuber

Connector for Salesforce and Jira

2 Gathering interest
2 Vote
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Ability to display name of a user field to pass to salesforce rather than the GUID value of the user field

Currently is it possible to map users to Jira by value mapping individual users so it would be more efficient to have a way to directly map the User value without the translation form platforms

Created 28 Sep 08:10pm by Carmen Mendez

Connector for Salesforce and Jira

0 Needs review
68 Vote
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As a user, I would like the attachment to be synced when added through comments.

At the moment, the connector only automatically syncs when an attachment is added through the "Attach" or "+" button feature. But, if we add the attachment through a comment, it won't sync until the ticket is manually pushed in which is the curren...

Created 22 Oct 08:12am by Julian Aidil

Connector for Salesforce and Jira

3 Gathering interest

Ideas for Atlassian Apps

by ServiceRocket

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Add chatter to Jira comments instead of Salesforce comment tab

As an administrator, I would like to be able to add the components directly to the code in Salesforce.

Support User Picker Field Types in Salesforce Create Jira Issue screen

I would like to have a larger association window in Jira to view the entire information

Ability to filter Salesforce records based on certain criteria while performing association

Customize Icon for Salesforce Object in Jira

Include option to select Salesforce Users in Jira comment visibility

Data hosting service located in EU - GDPR

Ability to display name of a user field to pass to salesforce rather than the GUID value of the user field

As a user, I would like the attachment to be synced when added through comments.

Filter by status

Filter by category

Identify yourself with your email address

Add chatter to Jira comments instead of Salesforce comment tab

As an administrator, I would like to be able to add the components directly to the code in Salesforce.

Support User Picker Field Types in Salesforce Create Jira Issue screen

I would like to have a larger association window in Jira to view the entire information

Ability to filter Salesforce records based on certain criteria while performing association

Customize Icon for Salesforce Object in Jira

Include option to select Salesforce Users in Jira comment visibility

Data hosting service located in EU - GDPR

Ability to display name of a user field to pass to salesforce rather than the GUID value of the user field

As a user, I would like the attachment to be synced when added through comments.