Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

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I would like to have the ability to change the comments default sorting to descending order

Currently, the Jira comments components in Salesforce and Salesforce comments tab in Jira allowing me to sort the comment order (ascending and descending).The current default sorting is ascending (Old > New) and there is no way to allow me to c...

Created 23 Apr 01:01am by Kevin Lew

Connector for Salesforce and Jira

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19 Vote
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As a user, I would like the ability to reorder of the fields in "Create and Review" dialog

At the moment, some of the fields in this dialog are set in a specific order while any other fields will be set in no specific order or random. Regardless of the field order in the JIRA Create Issue screen, it would not change the field order in t...

Created 10 Feb 11:16am by Julian Aidil

Connector for Salesforce and Jira

2 Gathering interest
1 Vote
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As an admin I would like to be able to run the Association Report even when there are bindings from deleted/archived projects

Currently if a Jira project (with associations and bindings) is deleted or archived in Jira, the Association Report will throw the "Failure in running JQL" error (as per screenshot_1).Once the binding for the orphan (deleted or archived) Jira proj...

Created 19 Apr 03:56pm by Guest

Connector for Salesforce and Jira

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12 Vote
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As an admin, I want to configure different preset configuration for different JIRA projects

The default preset can be configured on the connection configuration. There are times where we want a project's default behaviour is auto-pull/push, while another project is to be read-only by default. This is not achievable at the moment. ===C...

Created 21 Jan 06:40pm by Immanuel Siagian

Connector for Salesforce and Jira

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I would like to display date-time as local time in Details view

In the connection setting, added a DateTime field from Salesforce, then in jira ticket, open Salesforce detail, date time shows in GMT format(2021-04-15T01:00:00.000+0000). Therefore, I would like a have the ability to display the date-time in loc...

Created 15 Apr 07:47am by Kevin Lew

Connector for Salesforce and Jira

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67 Vote
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As an admin, I want to integrate multiple JIRA instances to a single Salesforce

As of now, one salesforce can only integrate to one JIRA Cloud. This feature request is to allow multiple JIRA Cloud into one Salesforce === Note: user can integrate one JIRA to many Salesforce,

Created 18 Oct 12:10am by Immanuel Siagian

Connector for Salesforce and Jira

6 Planned
53 Vote
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As an admin I need support for the Insight - Asset Management custom fields

Insight - Asset Management custom fields are not supported at this moment by our connector, they don't show in the "Review & Create" screen and the field type is not recognized by the mappings configurations.

Created 23 Dec 02:19pm by Juan Recabarren

Connector for Salesforce and Jira

1 Gathering interest
91 Vote
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Fix the display of issues in Salesforce LIghtning so that the details fill the entire width of the screen.

The JIRA details shown in current JIRA Issue component only takes up 1/3 of the section in which it is placed. There is a css tag being placed on the component 'slds-medium-size--1-of-3' that is causing this. If this tag was removed, or if we co...

Created 7 Jan 02:22pm by Guest

Connector for Salesforce and Jira

20 Planned
1 Vote
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To show more than Primary/Secondary field in Association section

At the moment, to get the full details of the associated Salesforce Record in JIRA, it requires the user to click on the "Details" section. Before clicking, the section only shows the Primary/Secondary field.It will be great it possible more field...

Created 13 Apr 03:11am by Julian Aidil

Connector for Salesforce and Jira

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30 Vote
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As a User I need to support for the Salesforce Rich Text Area field

When a rich text area field is mapped or added in the connection configuration, the value always has the HTML tags. So as a user, I need to support for rich text area field.

Created 17 Jun 10:28am by Kevin Lew

Connector for Salesforce and Jira

7 Needs review

Ideas for Atlassian Apps

by ServiceRocket

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I would like to have the ability to change the comments default sorting to descending order

As a user, I would like the ability to reorder of the fields in "Create and Review" dialog

As an admin I would like to be able to run the Association Report even when there are bindings from deleted/archived projects

As an admin, I want to configure different preset configuration for different JIRA projects

I would like to display date-time as local time in Details view

As an admin, I want to integrate multiple JIRA instances to a single Salesforce

As an admin I need support for the Insight - Asset Management custom fields

Fix the display of issues in Salesforce LIghtning so that the details fill the entire width of the screen.

To show more than Primary/Secondary field in Association section

As a User I need to support for the Salesforce Rich Text Area field

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Filter by category

Identify yourself with your email address

I would like to have the ability to change the comments default sorting to descending order

As a user, I would like the ability to reorder of the fields in "Create and Review" dialog

As an admin I would like to be able to run the Association Report even when there are bindings from deleted/archived projects

As an admin, I want to configure different preset configuration for different JIRA projects

I would like to display date-time as local time in Details view

As an admin, I want to integrate multiple JIRA instances to a single Salesforce

As an admin I need support for the Insight - Asset Management custom fields

Fix the display of issues in Salesforce LIghtning so that the details fill the entire width of the screen.

To show more than Primary/Secondary field in Association section

As a User I need to support for the Salesforce Rich Text Area field