Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

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As an admin, I want to configure different preset configuration for different JIRA projects

The default preset can be configured on the connection configuration. There are times where we want a project's default behaviour is auto-pull/push, while another project is to be read-only by default. This is not achievable at the moment. ===C...

Created 21 Jan 06:40pm by Immanuel Siagian

Connector for Salesforce and Jira

0 Needs review
7 Vote
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As a user, I want to know which updates come from the integration user and the user

Consider the following Scenario:User1 from Salesforce is the integration userWhen there is a sync, User1 will be the user of updates in Case HistoryLogin as User1 in Salesforce and update any fieldWith this scenario, there is no way to differentia...

Created 7 Jan 05:39pm by Immanuel Siagian

Connector for Salesforce and Jira

1 Needs review
4 Vote
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Jira comments count (lightning component) showing the exact amount of Jira comments

Currently, the Jira comments section shows not just the Jira comments but also the Salesforce comments and this is great. However, the count is the total amount of comments. It would be nice to have the chance to have the exact count of Jira comme...

Created 7 Jan 08:05pm by Cristobal Maulen

Connector for Salesforce and Jira

0 Needs review
67 Vote
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As an admin, I want to integrate multiple JIRA instances to a single Salesforce

As of now, one salesforce can only integrate to one JIRA Cloud. This feature request is to allow multiple JIRA Cloud into one Salesforce === Note: user can integrate one JIRA to many Salesforce,

Created 18 Oct 12:10am by Immanuel Siagian

Connector for Salesforce and Jira

6 Planned
53 Vote
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As an admin I need support for the Insight - Asset Management custom fields

Insight - Asset Management custom fields are not supported at this moment by our connector, they don't show in the "Review & Create" screen and the field type is not recognized by the mappings configurations.

Created 23 Dec 02:19pm by Juan Recabarren

Connector for Salesforce and Jira

1 Gathering interest
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Fix the display of issues in Salesforce LIghtning so that the details fill the entire width of the screen.

The JIRA details shown in current JIRA Issue component only takes up 1/3 of the section in which it is placed. There is a css tag being placed on the component 'slds-medium-size--1-of-3' that is causing this. If this tag was removed, or if we co...

Created 7 Jan 02:22pm by Guest

Connector for Salesforce and Jira

18 Planned
12 Vote
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As an admin, I want to be able to edit the email template for new comments added to Jira

Request to be able to edit email sent to notify Jira users when new comments are added to Jira from Salesforce.

Created 7 Oct 11:13pm by Pablo Gamblin

Connector for Salesforce and Jira

0 Needs review
4 Vote
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As an admin I need to be able to map Jira Project Board to a field in Salesforce

No description provided

Created 16 Dec 02:36pm by Pablo Gamblin

Connector for Salesforce and Jira

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We would like to the connector to fully support next-gen projects

Currently there is only partial support for next-gen projects as triggers are not supported.

Created 16 Dec 02:31pm by Pablo Gamblin

Connector for Salesforce and Jira

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Allow Chatter-JIRA Comment Integration for SF Custom Objects

Many modern business processes are developed out of Salesforce, which require custom objects. To the extent that teams collaborate on those process in conjunction with Engineering (who work out of JIRA), this integration would provided increased e...

Created 15 Jan 03:54pm by Guest

Connector for Salesforce and Jira

5 Needs review

Ideas for Atlassian Apps

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As an admin, I want to configure different preset configuration for different JIRA projects

As a user, I want to know which updates come from the integration user and the user

Jira comments count (lightning component) showing the exact amount of Jira comments

As an admin, I want to integrate multiple JIRA instances to a single Salesforce

As an admin I need support for the Insight - Asset Management custom fields

Fix the display of issues in Salesforce LIghtning so that the details fill the entire width of the screen.

As an admin, I want to be able to edit the email template for new comments added to Jira

As an admin I need to be able to map Jira Project Board to a field in Salesforce

We would like to the connector to fully support next-gen projects

Allow Chatter-JIRA Comment Integration for SF Custom Objects

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Filter by category

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As an admin, I want to configure different preset configuration for different JIRA projects

As a user, I want to know which updates come from the integration user and the user

Jira comments count (lightning component) showing the exact amount of Jira comments

As an admin, I want to integrate multiple JIRA instances to a single Salesforce

As an admin I need support for the Insight - Asset Management custom fields

Fix the display of issues in Salesforce LIghtning so that the details fill the entire width of the screen.

As an admin, I want to be able to edit the email template for new comments added to Jira

As an admin I need to be able to map Jira Project Board to a field in Salesforce

We would like to the connector to fully support next-gen projects

Allow Chatter-JIRA Comment Integration for SF Custom Objects