Connector for | Ideas for ServiceRocket's Atlassian Apps

8 Vote
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As an admin, I want to be able to edit the email template for new comments added to Jira

Request to be able to edit email sent to notify Jira users when new comments are added to Jira from Salesforce.

Created 7 Oct 11:13pm by Pablo Gamblin

Connector for Salesforce and Jira

0 Needs review
2 Vote
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As a user I would like to be able to sort the comment component in Salesforce

In Salesforce we would like to be able to have the option to sort the comments shown from latest comment (which is default) to earliest comment to be shown first.

Created 15 Oct 11:15pm by Pablo Gamblin

Connector for Salesforce and Jira

0 Needs review
53 Vote
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As an admin I need support for the Insight - Asset Management custom fields

Insight - Asset Management custom fields are not supported at this moment by our connector, they don't show in the "Review & Create" screen and the field type is not recognized by the mappings configurations.

Created 23 Dec 02:19pm by Juan Recabarren

Connector for Salesforce and Jira

1 Gathering interest
4 Vote
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As a user, I would like to have a default Jira project based on a specific value in Salesforce custom field

When creating Jira issue from Salesforce, we have to select which Jira project to create for. That would be great if the connector can based on a specific value in the Salesforce custom field to determine which Jira project to create.

Created 29 Sep 04:15am by Kevin Lew

Connector for Salesforce and Jira

1 Needs review
61 Vote
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As an admin, I want to integrate multiple JIRA instances to a single Salesforce

As of now, one salesforce can only integrate to one JIRA Cloud. This feature request is to allow multiple JIRA Cloud into one Salesforce === Note: user can integrate one JIRA to many Salesforce,

Created 18 Oct 12:10am by Immanuel Siagian

Connector for Salesforce and Jira

5 Planned
1 Vote
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Ability to choose if the synced attachment is private or public in Salesforce

Currently, is possible to filter the comments from Jira to Salesforce by privacy or adding a hashtag. It would be nice to have the option to decide whether the Attachment synced from Jira to Salesforce will be private or Public.

Created 14 Oct 08:41pm by Guest

Connector for Salesforce and Jira

0 Needs review
79 Vote
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Fix the display of issues in Salesforce LIghtning so that the details fill the entire width of the screen.

The JIRA details shown in current JIRA Issue component only takes up 1/3 of the section in which it is placed. There is a css tag being placed on the component 'slds-medium-size--1-of-3' that is causing this. If this tag was removed, or if we co...

Created 7 Jan 02:22pm by Guest

Connector for Salesforce and Jira

17 Planned
17 Vote
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As a user, I would like to have the ability to use the JQL search in Jira to find out a Jira issue's association count

There is a number of users are looking for the ability to search the Jira issue association count by JQL search. It will be great if we can have a column to display the association count as this will weigh the issue priority. So as a user, I woul...

Created 21 May 10:49am by Kevin Lew

Connector for Salesforce and Jira

1 Needs review
4 Vote
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Auto push should be triggered when a Jira issue is moved from one project to another.

Auto push should be triggered when a Jira issue is moved from one project to another. As the Jira Issue Key would change in this case.

Created 15 Sep 10:12am by Yamam Ghourani

Connector for Salesforce and Jira

3 Needs review
14 Vote
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Compatibility with JIRA Service Desk's internal/customer comments.

Connector is able to configure the comment privacy for the Jira Software project but not Jira Service Desk project. This is stated in this documentation, Limitations section. As a admin, I would like the connector able to configure the comment pri...

Created 9 Jun 02:20pm by Kevin Lew

Connector for Salesforce and Jira

3 Needs review

Ideas for Atlassian Apps

by ServiceRocket

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As an admin, I want to be able to edit the email template for new comments added to Jira

As a user I would like to be able to sort the comment component in Salesforce

As an admin I need support for the Insight - Asset Management custom fields

As a user, I would like to have a default Jira project based on a specific value in Salesforce custom field

As an admin, I want to integrate multiple JIRA instances to a single Salesforce

Ability to choose if the synced attachment is private or public in Salesforce

Fix the display of issues in Salesforce LIghtning so that the details fill the entire width of the screen.

As a user, I would like to have the ability to use the JQL search in Jira to find out a Jira issue's association count

Auto push should be triggered when a Jira issue is moved from one project to another.

Compatibility with JIRA Service Desk's internal/customer comments.

Filter by status

Filter by category

Identify yourself with your email address

As an admin, I want to be able to edit the email template for new comments added to Jira

As a user I would like to be able to sort the comment component in Salesforce

As an admin I need support for the Insight - Asset Management custom fields

As a user, I would like to have a default Jira project based on a specific value in Salesforce custom field

As an admin, I want to integrate multiple JIRA instances to a single Salesforce

Ability to choose if the synced attachment is private or public in Salesforce

Fix the display of issues in Salesforce LIghtning so that the details fill the entire width of the screen.

As a user, I would like to have the ability to use the JQL search in Jira to find out a Jira issue's association count

Auto push should be triggered when a Jira issue is moved from one project to another.

Compatibility with JIRA Service Desk's internal/customer comments.