Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

23 Vote
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Usable REST API for the connector operations

As of now, there is no available REST API from the connector to trigger any of its operations externally. Having this feature will be a great addition with the user does not need to interact with the platform directly and open-up more feasibility ...

Created 22 May 03:27am by Julian Aidil

Connector for Salesforce and Jira

1 Needs review
2 Vote
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As a user, I would like the size (heightwise) of the NextGen Component to be shorter when there are no Associations

As a user, I would like the size (heightwise) of the NextGen Component to be shorter when there are no Associations. The current message displayed when there are no associations present for the Salesforce Record takes up too much room in the layou...

Created 18 May 07:56am by Chun Wye Ng

Connector for Salesforce and Jira

0 Needs review
4 Vote
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As a user, I want Jira Issues Component to support Rich Text Editor

Currently, the Jira Issues component and the next-gen lightning components don't support rich-text editor. So if you have a rich text field type in Jira (eg. Description) and want to enter a value into this field from Salesforce during creation, t...

Created 8 May 12:07pm by Guest

Connector for Salesforce and Jira

0 Needs review
13 Vote
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Set default value for "Association Count" field to 0

Currently, the "Association Count" field in Jira does not have a default value when there is no assignment, We would like to have the value 0 as default.

Created 20 Mar 01:21pm by Felipe Pérez

Connector for Salesforce and Jira

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3 Vote
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As a user I want to be able to associate Jira issues with Quote Line Items Object from the association tab in Jira

Currently we can ass the QLI item into the available object in the connector configuration and also we can set a mapping between jira issue types and this object. However, when we tried to associate the QLI from the association tab in jira, the ob...

Created 11 May 09:05pm by Felipe Perez

Connector for Salesforce and Jira

0 Needs review
79 Vote
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As a user, I would like the attachment to be synced when added through comments.

At the moment, the connector only automatically syncs when an attachment is added through the "Attach" or "+" button feature. But, if we add the attachment through a comment, it won't sync until the ticket is manually pushed in which is the curren...

Created 22 Oct 08:12am by Julian Aidil

Connector for Salesforce and Jira

5 Gathering interest
60 Vote
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Data hosting service located in EU - GDPR

Hello, As an european client, I need the data processed by the connector to be hosted in EU data centers. GDPR compliance

Created 23 Feb 10:23am by Guillaume Zellhuber

Connector for Salesforce and Jira

2 Gathering interest
1 Vote
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As a User I'd like inline images to be displayed in the Jira field and not only provide a url link

No description provided

Created 17 May 01:13am by Yamam Alghourani

Connector for Salesforce and Jira

1 Needs review
26 Vote
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Support User Picker Field Types in Salesforce Create Jira Issue screen

Currently, only specific supported fields would be rendered in the Salesforce Create Jira Issue screen as per the documentation here. It would be very useful if the usernames can be populated from Salesforce to Jira during Jira Issue creation. Hen...

Created 11 Aug 03:43am by Chun Wye Ng

Connector for Salesforce and Jira

1 Needs review
4 Vote
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Ability to map fields from referenced objects in Salesforce

At the moment, the Connector only displays the available fields for the Object on the Entity Mapping. However, I would like to be capable of mapping the fields that are inside referenced objects, i.e Account, Product, Opportunity, etc. Example for...

Created 11 Apr 02:09am by Tomas Salazar

Connector for Salesforce and Jira

0 Needs review

Ideas for Atlassian Apps

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Usable REST API for the connector operations

As a user, I would like the size (heightwise) of the NextGen Component to be shorter when there are no Associations

As a user, I want Jira Issues Component to support Rich Text Editor

Set default value for "Association Count" field to 0

As a user I want to be able to associate Jira issues with Quote Line Items Object from the association tab in Jira

As a user, I would like the attachment to be synced when added through comments.

Data hosting service located in EU - GDPR

As a User I'd like inline images to be displayed in the Jira field and not only provide a url link

Support User Picker Field Types in Salesforce Create Jira Issue screen

Ability to map fields from referenced objects in Salesforce

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Filter by category

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Usable REST API for the connector operations

As a user, I would like the size (heightwise) of the NextGen Component to be shorter when there are no Associations

As a user, I want Jira Issues Component to support Rich Text Editor

Set default value for "Association Count" field to 0

As a user I want to be able to associate Jira issues with Quote Line Items Object from the association tab in Jira

As a user, I would like the attachment to be synced when added through comments.

Data hosting service located in EU - GDPR

As a User I'd like inline images to be displayed in the Jira field and not only provide a url link

Support User Picker Field Types in Salesforce Create Jira Issue screen

Ability to map fields from referenced objects in Salesforce