Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

4 Vote
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As a user I want to save the JQL for the association Report function

JQL searching although part of Jira is not common knowledge for us and we need a simpler way to filter or at least save the JQL filter so we don't have to write it everytime we want to create a Report

Created 30 Nov 06:16pm by Amir Alvarez

Connector for Salesforce and Jira

0 Needs review
4 Vote
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I want to have an option to limit the Salesforce object in the Create Salesforce object & Associate dropdown based on issue type

For our use case it would improve our workflow immensely if I could choose what options are available base on the issue type the action is being taken from. For example "On a Story, when Associating only "Account" is available and when Creating on...

Created 12 Nov 02:50pm by Amir Alvarez

Connector for Salesforce and Jira

0 Needs review
8 Vote
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As a user, I would like the attachment to be synced when added through comments.

At the moment, the connector only automatically syncs when an attachment is added through the "Attach" or "+" button feature. But, if we add the attachment through a comment, it won't sync until the ticket is manually pushed in which is the curre...

Created 22 Oct 08:12am by Julian Aidil

Connector for Salesforce and Jira

1 Needs review
42 Vote
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As a user, I would like the ability to reorder of the fields in "Create and Review" dialog

At the moment, some of the fields in this dialog are set in a specific order while any other fields will be set in no specific order or random. Regardless of the field order in the JIRA Create Issue screen, it would not change the field order in t...

Created 10 Feb 11:16am by Julian Aidil

Connector for Salesforce and Jira

9 Gathering interest
25 Vote
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Do not display Salesforce comments in the Lightning component "Jira issues" if there is no associations

Currently, SF comments are displayed in the Lightning component "Jira issues" even when there is no associations. It would be great to hide them in this case.

Created 5 May 08:34pm by Guest

Connector for Salesforce and Jira

2 Gathering interest
1 Vote
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As an Admin I'd like to be able to configure an exclusive mapping to share specific field with specific teams.

For example, I'd like that one of the teams wants to use exclusive mapping and not share it with other teams.

Created 22 Nov 11:05am by Yamam Alghourani

Connector for Salesforce and Jira

0 Needs review
4 Vote
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Official support for Jira Service Management "Satisfaction" custom field

If we refer to the compatibility table in the article below, the Jira Service Management "Satisfaction" field does not seem to be listed:Jira Field Type to Salesforce Field Type compatibilityIt appears that this field (type is sd-feedback) is not ...

Created 25 Oct 01:50am by Julian Aidil

Connector for Salesforce and Jira

1 Needs review
111 Vote
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Fix the display of issues in Salesforce LIghtning so that the details fill the entire width of the screen.

The JIRA details shown in current JIRA Issue component only takes up 1/3 of the section in which it is placed. There is a css tag being placed on the component 'slds-medium-size--1-of-3' that is causing this. If this tag was removed, or if we co...

Created 7 Jan 02:22pm by Guest

Connector for Salesforce and Jira

20 Planned
78 Vote
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As an admin, I want to integrate multiple JIRA instances to a single Salesforce

As of now, one salesforce can only integrate to one JIRA Cloud. This feature request is to allow multiple JIRA Cloud into one Salesforce === Note: user can integrate one JIRA to many Salesforce,

Created 18 Oct 12:10am by Immanuel Siagian

Connector for Salesforce and Jira

9 Planned
2 Vote
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Jira Comments to support embedded attachment in portal view

As at the moment, the Jira Comments component is taking the information of the comment body internally. In case there is an embedded attachment in the comment, it has to pass the requirement that the user is a Jira User, else they won't be able to...

Created 10 Nov 03:55am by Julian Aidil

Connector for Salesforce and Jira

0 Needs review

Ideas for Atlassian Apps

by ServiceRocket

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As a user I want to save the JQL for the association Report function

I want to have an option to limit the Salesforce object in the Create Salesforce object & Associate dropdown based on issue type

As a user, I would like the attachment to be synced when added through comments.

As a user, I would like the ability to reorder of the fields in "Create and Review" dialog

Do not display Salesforce comments in the Lightning component "Jira issues" if there is no associations

As an Admin I'd like to be able to configure an exclusive mapping to share specific field with specific teams.

Official support for Jira Service Management "Satisfaction" custom field

Fix the display of issues in Salesforce LIghtning so that the details fill the entire width of the screen.

As an admin, I want to integrate multiple JIRA instances to a single Salesforce

Jira Comments to support embedded attachment in portal view

Filter by status

Filter by category

Identify yourself with your email address

As a user I want to save the JQL for the association Report function

I want to have an option to limit the Salesforce object in the Create Salesforce object & Associate dropdown based on issue type

As a user, I would like the attachment to be synced when added through comments.

As a user, I would like the ability to reorder of the fields in "Create and Review" dialog

Do not display Salesforce comments in the Lightning component "Jira issues" if there is no associations

As an Admin I'd like to be able to configure an exclusive mapping to share specific field with specific teams.

Official support for Jira Service Management "Satisfaction" custom field

Fix the display of issues in Salesforce LIghtning so that the details fill the entire width of the screen.

As an admin, I want to integrate multiple JIRA instances to a single Salesforce

Jira Comments to support embedded attachment in portal view