Connector for | Ideas for ServiceRocket's Atlassian Apps

4 VOTE
- +1 vote
- +2
- +3
As an admin I want to be able to set associations to read-only automatically

Currently the option to set associations to read-only is by doing it manually from Jira and Salesforce. We want to have the feature to set associations to read-only automatically through workflows/triggers.

Created 6 days ago by Guest

Connector for Salesforce and Jira

0 Needs review
4 VOTE
- +1 vote
- +2
- +3
As an admin I want to be able to unlink associations automatically

Currently the option to unlink associations is by doing it manually from Jira and Salesforce. We want to have the feature to unlink associations automatically through workflows/triggers.

Created 6 days ago by Guest

Connector for Salesforce and Jira

0 Needs review
4 VOTE
- +1 vote
- +2
- +3
As an admin I want to be able to know when an association was removed and by whom

Being able to tell when a case/issue association was removed and by whom is critical, especially if it was done by accident and needs to be restored.

Created 7 days ago by Guest

Connector for Salesforce and Jira

1 Needs review
53 VOTE
- +1 vote
- +2
- +3
As an admin I need support for the Insight - Asset Management custom fields

Insight - Asset Management custom fields are not supported at this moment by our connector, they don't show in the "Review & Create" screen and the field type is not recognized by the mappings configurations.

Created 4 months ago by Juan Recabarren

Connector for Salesforce and Jira

0 Needs review
2 VOTE
- +1 vote
- +2
- +3
As an admin I want to be able to query for Salesforce fields in the Reports function in Jira

The connector comes with the Reports function in Jira, however it is a simple report where we are only able to query for Jira fields. We want to have the feature to query for Salesforce fields (such as Case Number).The basic problem here is that t...

Created 6 days ago by Guest

Connector for Salesforce and Jira

1 Needs review
51 VOTE
- +1 vote
- +2
- +3
As an admin, I want to integrate multiple JIRA instances to a single Salesforce

As of now, one salesforce can only integrate to one JIRA Cloud. This feature request is to allow multiple JIRA Cloud into one Salesforce === Note: user can integrate one JIRA to many Salesforce,

Created 6 months ago by Immanuel Siagan

Connector for Salesforce and Jira

2 Needs review
4 VOTE
- +1 vote
- +2
- +3
As a user, I would like to have an isolate button to create Jira issue from Salesforce

Unlike the Classic connector, the new connector create Jira issue button is inside the VF page/lightning component. So when Salesforce user wants to create Jira issue, they will need to navigate to specific tab, click on the Create Jira issue butt...

Created 18 days ago by Kevin Lew

Connector for Salesforce and Jira

0 Needs review
4 VOTE
- +1 vote
- +2
- +3
As a user, I would like the connector supports larger attachment sync size

Jira Cloud has increased the default attachment size limit to 1GB (1024.00MB). Salesforce Files maximum limit size is 2GB and Attachment (Classic) is 25MB. https://help.salesforce.com/articleView?id=collab_files_size_limits.htm&type=5As of now...

Created 18 days ago by Kevin Lew

Connector for Salesforce and Jira

1 Needs review
3 VOTE
- +1 vote
- +2
- +3
Hide Salesforce menus for Jira projects not integrated

We currently implement integration with a single project in Jira using the connector, but every project (over a 100) show the ability to connect to Salesforce, which of course won't work without active integration and causes confusion. Please desi...

Created 18 days ago by Brian Freeman

Connector for Salesforce and Jira

0 Needs review
1 VOTE
- +1 vote
- +2
- +3
Ability to map a value from Salesforce that will update the Jira Status value

We have a process that requires Salesforce to be synced to Jira when someone updates a Salesforce record. We require the Jira status value to update when someone updates the Salesforce status value. As of current, you cannot map and update the J...

Created 7 days ago by Guest

Connector for Salesforce and Jira

0 Needs review

Ideas for Atlassian Apps

by ServiceRocket

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As an admin I want to be able to set associations to read-only automatically

As an admin I want to be able to unlink associations automatically

As an admin I want to be able to know when an association was removed and by whom

As an admin I need support for the Insight - Asset Management custom fields

As an admin I want to be able to query for Salesforce fields in the Reports function in Jira

As an admin, I want to integrate multiple JIRA instances to a single Salesforce

As a user, I would like to have an isolate button to create Jira issue from Salesforce

As a user, I would like the connector supports larger attachment sync size

Hide Salesforce menus for Jira projects not integrated

Ability to map a value from Salesforce that will update the Jira Status value

Filter by Status

Filter by Category

Identify yourself with your email address

As an admin I want to be able to set associations to read-only automatically

As an admin I want to be able to unlink associations automatically

As an admin I want to be able to know when an association was removed and by whom

As an admin I need support for the Insight - Asset Management custom fields

As an admin I want to be able to query for Salesforce fields in the Reports function in Jira

As an admin, I want to integrate multiple JIRA instances to a single Salesforce

As a user, I would like to have an isolate button to create Jira issue from Salesforce

As a user, I would like the connector supports larger attachment sync size

Hide Salesforce menus for Jira projects not integrated

Ability to map a value from Salesforce that will update the Jira Status value