Salesforce & Confluence | Ideas for ServiceRocket's Atlassian Apps

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Ability to publish images (files) and tables (borders)

Currently, it is not possible to publish images from Confluence to Salesforce and the tables are migrated without borders, so it would be good to have these two functionalities fro this app.

Created 24 Mar 09:49pm by Cristobal Maulen

Salesforce & Confluence (Cloud) Publisher

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1 Vote
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Sandbox support

Currently, Publisher app can only be installed to work with Salesforce production environment. It would be great that the app supports Salesforce Sanbox environment so we can test the app before moving to production.

Created 2 Jun 12:52am by Guest

Salesforce & Confluence (Cloud) Publisher

0 Needs review
8 Vote
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Ability to retain images into Salesforce Articles

No description provided

Created 16 Dec 07:16am by Shared ServiceRocket

Salesforce & Confluence (Cloud) Publisher

1 Gathering interest
5 Vote
- Add my vote +1
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Retain table borders

Currently when a table is moved to salesforce, it does not have borders.

Created 6 Jan 05:37am by Shared ServiceRocket

Salesforce & Confluence (Cloud) Publisher

0 Gathering interest
5 Vote
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As a Confluence knowledge manager, I want to choose Categories before publishing articles

Currently, Confluence pages will be exported into Salesforce without Categories set.Have a popup menu, after clicking the Publish to Salesforce link, to let the Exporter choose the categories for each page.

Created 16 Dec 07:10am by Shared ServiceRocket

Salesforce & Confluence (Cloud) Publisher

1 Gathering interest
2 Vote
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A link back to Confluence page in Salesforce side

If an agent in Salesforce want to update an article, they should do so by clicking a link in Salesforce side that will take them directly to the page in Confluence

Created 24 Mar 01:44am by Shared ServiceRocket

Salesforce & Confluence (Cloud) Publisher

0 Needs review
1 Vote
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Change "Article type name" by "Article Record Type" in the configuration

It would be helpful to change "Article type name" by "Article Record Type" in the configuration (mappings) section as the app retrieves the Record types configured for the KBs

Created 29 Apr 10:14pm by Cristobal Maulen

Salesforce & Confluence (Cloud) Publisher

0 Needs review
3 Vote
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As a Confluence knowledge manger, I want to see versioning capabilities

Currently, all exported Confluence pages, and all their subsequent updates are seen as Draft (version 0). Confluence users no longer able to push updates after the article as been marked as published.It’ll be great that Confluence users can Export...

Created 16 Dec 07:07am by Shared ServiceRocket

Salesforce & Confluence (Cloud) Publisher

0 Gathering interest
2 Vote
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Retain Links to other Confluence pages

Currently, hard links are brought over to Salesforce okayHowever, Confluence native links to other Confluence pages are ignored after the export.It will be great if those links are converted to normal links

Created 6 Jan 06:05am by Shared ServiceRocket

Salesforce & Confluence (Cloud) Publisher

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1 Vote
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As a knowledge manager, I don't want my content writer to ever unlink pages

Currently, everyone that can publish Confluence pages to Salesforce can also unlink the connection.This is not desirable as I dont want to have 2 different versions of knowledges

Created 24 Mar 01:38am by Shared ServiceRocket

Salesforce & Confluence (Cloud) Publisher

0 Needs review

Ideas for Atlassian Apps

by ServiceRocket

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Ability to publish images (files) and tables (borders)

Sandbox support

Ability to retain images into Salesforce Articles

Retain table borders

As a Confluence knowledge manager, I want to choose Categories before publishing articles

A link back to Confluence page in Salesforce side

Change "Article type name" by "Article Record Type" in the configuration

As a Confluence knowledge manger, I want to see versioning capabilities

Retain Links to other Confluence pages

As a knowledge manager, I don't want my content writer to ever unlink pages

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Filter by category

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Ability to publish images (files) and tables (borders)

Sandbox support

Ability to retain images into Salesforce Articles

Retain table borders

As a Confluence knowledge manager, I want to choose Categories before publishing articles

A link back to Confluence page in Salesforce side

Change "Article type name" by "Article Record Type" in the configuration

As a Confluence knowledge manger, I want to see versioning capabilities

Retain Links to other Confluence pages

As a knowledge manager, I don't want my content writer to ever unlink pages