Ideas for ServiceRocket's Atlassian Apps

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Compatibility with Scaffolding's Live Template

When using a Live Template (A Scaffolding app macro) that contains a Report macro, the following message shows up: This happens due to compatibility issues, which is why we are requesting compatibility between these two macros

Created 8 Jun 09:30pm by Carmen Mendez

Reporting

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6 Vote
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As an admin, i would like to add jira smart values to the field value mapping

Currently, I have mapped the Jira status field with the SF internal comments field and I would like to add a smart value in the variables mapping that will identify with the jira issue key the comment added in salesforce.

Created 6 Jun 01:40pm by Felipe Perez

Connector for Salesforce and Jira

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26 Vote
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Usable REST API for the connector operations

As of now, there is no available REST API from the connector to trigger any of its operations externally. Having this feature will be a great addition with the user does not need to interact with the platform directly and open-up more feasibility ...

Created 22 May 03:27am by Julian Aidil

Connector for Salesforce and Jira

1 Needs review
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As an Admin, I would like to resize the Create Jira issue window when creating from Salesforce

Currently, the connector's popup window when creating a Jira issue from Salesforce does not show all data within the window and the automatic resizing does not work for us.

Created 9 Jun 11:59pm by Pablo Gamblin

Connector for Salesforce and Jira

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6 Vote
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As an admin, I would like to have the ability to send the URL for the survey from our internal email address

We would like to send the surveys email from our internal email adress

Created 31 May 03:39pm by Felipe Perez

Surveys for JSM

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12 Vote
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As an admin, I would like to have the ability to edit the email notification template

The current email notification contains a set message with the App's logo. We would like to be able to edit the template so that we can add our own message and logos.

Created 18 May 08:00pm by Pablo Gamblin

Surveys for JSM

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Configure a new trigger available in Jira Automation to execute when a Salesforce Comment is made

Currently, the Salesforce Comment is in a separate tab from Jira's native comment. It would be great to have a Trigger in Jira Automation that detects when a Salesforce Comment is made (similar to Issue Commented). This will provide more customiza...

Created 1 Jun 12:50pm by Chun Wye Ng

Connector for Salesforce and Jira

1 Needs review
4 Vote
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Show the issue Jira key in the title and body of the email and within the survey.

We would like to show the identification of the issue (Jira key) in the title and body of the email and wthin the survey page.

Created 30 May 04:52pm by Felipe Perez

Surveys for JSM

1 Needs review
34 Vote
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Persian Calendar available for Date Data macro

Please add Persian Calendar (Iranian Solar calendar) to the data-date macro.

Created 23 Jan 01:34am by Julian Aidil

Scaffolding

1 Needs review
34 Vote
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Right-to-Left(RTL) and Left-to-Right(LTR) feature

At the moment, the rich text editor only has the standard alignment available but not RTL/LTR feature which is used for some languages. Hence, it will be great if the editor has this feature available.

Created 23 Jan 01:34am by Julian Aidil

Scaffolding

1 Needs review

Ideas for Atlassian Apps

by ServiceRocket

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Compatibility with Scaffolding's Live Template

As an admin, i would like to add jira smart values to the field value mapping

Usable REST API for the connector operations

As an Admin, I would like to resize the Create Jira issue window when creating from Salesforce

As an admin, I would like to have the ability to send the URL for the survey from our internal email address

As an admin, I would like to have the ability to edit the email notification template

Configure a new trigger available in Jira Automation to execute when a Salesforce Comment is made

Show the issue Jira key in the title and body of the email and within the survey.

Persian Calendar available for Date Data macro

Right-to-Left(RTL) and Left-to-Right(LTR) feature

Filter by status

Filter by category

Identify yourself with your email address

Compatibility with Scaffolding's Live Template

As an admin, i would like to add jira smart values to the field value mapping

Usable REST API for the connector operations

As an Admin, I would like to resize the Create Jira issue window when creating from Salesforce

As an admin, I would like to have the ability to send the URL for the survey from our internal email address

As an admin, I would like to have the ability to edit the email notification template

Configure a new trigger available in Jira Automation to execute when a Salesforce Comment is made

Show the issue Jira key in the title and body of the email and within the survey.

Persian Calendar available for Date Data macro

Right-to-Left(RTL) and Left-to-Right(LTR) feature