Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

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LWC - lightning component to be availableForFlowScreens

At the moment, the Jira Issues LWC cannot be used on a Flow Screen. It would be great to have this option.

Created 18 Oct 09:40pm by Aaron Pavez

Connector for Salesforce and Jira

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As an admin I'd like yo be able to define the fields to display for the associations field

In Classic connector, when editting the custom field, it is possible can define the fields that are included in the display. This can contain a hyperlink because you can enter html.

Created 17 Oct 12:59pm by Yamam Alghourani

Connector for Salesforce and Jira

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Hide Jira comments from the Feed section in Salesforce

At the moment, all comments from Jira are shown in the Feed section -> All updates, in SF. It will be great to be able to hide all comments or some of them (by using the tags) used for the jira comments lightning component.

Created 13 Oct 02:14pm by Aaron Pavez

Connector for Salesforce and Jira

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Bulk Manage Bindings and Mappings

For those with multiple Jira projects they are attempting to sync, it would be helpful to be able to manage their bindings and mappings with edits in bulk. For example, I'd like to be able to import mapping settings and choose to import these to a...

Created 11 Oct 04:40pm by Guest

Connector for Salesforce and Jira

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The ability to sort report output

When using a JQL query to produce a report I am unable to use the sort function.

Created 7 Oct 06:55pm by Guest

Connector for Salesforce and Jira

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I would like to have a larger association window in Jira to view the entire information

The Association pop-up window is small and doesn’t enable a view of the entire information in it. It would be great if have a larger window or to at least enable hovering over the text to view all of it.

Created 3 Oct 03:58am by Kevin Lew

Connector for Salesforce and Jira

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Ability to filter Salesforce records based on certain criteria while performing association

As part of the association process, we require the ability to filter an Opportunity based on the Status (Open, Closed etc), so we can ensure that our users are associating Jira Issues to open opportunities only.

Created 3 Oct 03:57am by Kevin Lew

Connector for Salesforce and Jira

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Add chatter to Jira comments instead of Salesforce comment tab

can we have the ‘Chatter’ posts fall under Jira’s normal ‘Comments’ section, instead of under ‘Salesforce Comments’? having that will be great.

Created 29 Sep 03:50pm by Aaron Pavez

Connector for Salesforce and Jira

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Ability to display name of a user field to pass to salesforce rather than the GUID value of the user field

Currently is it possible to map users to Jira by value mapping individual users so it would be more efficient to have a way to directly map the User value without the translation form platforms

Created 28 Sep 08:10pm by Carmen Mendez

Connector for Salesforce and Jira

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As a user, I would like to whitelist issue types upon Jira Issue creation from Salesforce

Much like the Issue Creation 'Project Filter' on the Salesforce manage package, it would be useful to have the option to either whitelist or blacklist issue types

Created 27 Sep 07:58pm by Carmen Mendez

Connector for Salesforce and Jira

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Ideas for Atlassian Apps

by ServiceRocket

Filter by status

Filter by category

LWC - lightning component to be availableForFlowScreens

As an admin I'd like yo be able to define the fields to display for the associations field

Hide Jira comments from the Feed section in Salesforce

Bulk Manage Bindings and Mappings

The ability to sort report output

I would like to have a larger association window in Jira to view the entire information

Ability to filter Salesforce records based on certain criteria while performing association

Add chatter to Jira comments instead of Salesforce comment tab

Ability to display name of a user field to pass to salesforce rather than the GUID value of the user field

As a user, I would like to whitelist issue types upon Jira Issue creation from Salesforce

Filter by status

Filter by category

Identify yourself with your email address

LWC - lightning component to be availableForFlowScreens

As an admin I'd like yo be able to define the fields to display for the associations field

Hide Jira comments from the Feed section in Salesforce

Bulk Manage Bindings and Mappings

The ability to sort report output

I would like to have a larger association window in Jira to view the entire information

Ability to filter Salesforce records based on certain criteria while performing association

Add chatter to Jira comments instead of Salesforce comment tab

Ability to display name of a user field to pass to salesforce rather than the GUID value of the user field

As a user, I would like to whitelist issue types upon Jira Issue creation from Salesforce