Needs review | Ideas for ServiceRocket's Atlassian Apps

7 Vote
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As an admin, I want to remove existing survey

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Created 21 Jul 08:11pm by Immanuel Siagian

Surveys for JSM

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13 Vote
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Ability to provide/restrict access to work with the create and/or associate buttons

Currently, it is possible to provide users with permissions to work with the connector from Jira (all the functionalities). However, it would be great having the ability to provide/restrict access to work with the create and/or associate buttons.

Created 13 Oct 05:59pm by Guest

Connector for Salesforce and Jira

4 Needs review
7 Vote
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As a user, i would like that JSM organization could hold the Account information

It will be great if the organization field could hold the Account information (name, account number, account ID, email) that way when there is JSM ticket and someone needs to see the account information, we can select the organization field which ...

Created 18 Jul 04:49pm by Aaron Pavez

Connector for Salesforce and Jira

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Ability to bind multiple Salesforce instances connections to the same Jira Project.

The ability to bind one Jira Project to different connections (multiple Salesforce instances) would be beneficial. This would allow the creation of Jira Issues based on incoming data in Salesforce.

Created 14 Jul 01:29am by Chun Wye Ng

Connector for Salesforce and Jira

1 Needs review
16 Vote
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As a user I would like to be able to directly reply to a Salesforce Comment in Jira

Although you can reply to a comment from Jira in Chatter it is not possible to do the same from Jira which breaks the flow of comments as a Jira user will need to create a new comment as a "reply".

Created 14 May 06:53pm by Pablo Gamblin

Connector for Salesforce and Jira

2 Needs review
23 Vote
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I would like to display the email chatter post in Jira

The connector is able to sync the chatter post in Jira, Salesforce comment tab. However, I would like the email chatter post in display in Jira as well.

Created 5 Jun 12:40pm by Kevin Lew

Connector for Salesforce and Jira

2 Needs review
4 Vote
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As a user I would like to track where the user come from to land on the page

Use-Case I would like to be able to have better statistics on user activities. For example I want to know when a user views a page, where has the user come from to land on the page. It would be great to have this feature for better visibility on u...

Created 28 Nov 11:27am by Guest

Tracking

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14 Vote
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As a user I want to be able to auto associate Jira ticket to SF Account based on the Jira 'Organization' field

I want to have the feature where Jira tickets are automatically associated with Salesforce Account based on the Organization field in Jira. For example if the Organization for the Jira ticket is 'X', I want the connector to check if an Account und...

Created 5 Aug 05:21pm by Guest

Connector for Salesforce and Jira

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Have the ability to make a report in Salesforce that includes the comments coming from the jira issues associated with the case.

We want to build a salesforce reports to show the Jira comments.

Created 20 Apr 10:11pm by Felipe Perez

Connector for Salesforce and Jira

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As admin, I would like to see in the mappings, only the fields of the selected project.

At the moment in the mappings we can add the fields of any project in our instance. This can cause confusion and errors in the users. I would like that the fields that are shown are exclusive of the project that I bind.

Created 20 Apr 05:56pm by Alejandra Rosales

Connector for Salesforce and Jira

0 Needs review

Ideas for Atlassian Apps

by ServiceRocket

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As an admin, I want to remove existing survey

Ability to provide/restrict access to work with the create and/or associate buttons

As a user, i would like that JSM organization could hold the Account information

Ability to bind multiple Salesforce instances connections to the same Jira Project.

As a user I would like to be able to directly reply to a Salesforce Comment in Jira

I would like to display the email chatter post in Jira

As a user I would like to track where the user come from to land on the page

As a user I want to be able to auto associate Jira ticket to SF Account based on the Jira 'Organization' field

Have the ability to make a report in Salesforce that includes the comments coming from the jira issues associated with the case.

As admin, I would like to see in the mappings, only the fields of the selected project.

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Filter by category

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As an admin, I want to remove existing survey

Ability to provide/restrict access to work with the create and/or associate buttons

As a user, i would like that JSM organization could hold the Account information

Ability to bind multiple Salesforce instances connections to the same Jira Project.

As a user I would like to be able to directly reply to a Salesforce Comment in Jira

I would like to display the email chatter post in Jira

As a user I would like to track where the user come from to land on the page

As a user I want to be able to auto associate Jira ticket to SF Account based on the Jira 'Organization' field

Have the ability to make a report in Salesforce that includes the comments coming from the jira issues associated with the case.

As admin, I would like to see in the mappings, only the fields of the selected project.