Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

7 Vote
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LWC - lightning component to be availableForFlowScreens

At the moment, the Jira Issues LWC cannot be used on a Flow Screen. It would be great to have this option.

Created 18 Oct 09:40pm by Aaron Pavez

Connector for Salesforce and Jira

0 Needs review
29 Vote
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Be able to change case record type from default when binding connection

Be able the option to change the case record type from the default when adding binding, will be great full for business as it will allow them to create case record type for user to create a Jira ticket instead being able to i identify what case is...

Created 7 Apr 11:22pm by Nirodha Udawela

Connector for Salesforce and Jira

3 Needs review
5 Vote
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As a user, I would like to trigger a workflow/flow/pb in salesforce when a jira issue is unlinked.

Basically when a user unlinks the jira from the case, if I can add a workflow rule that updates a checkbox on the case, I can then run an automation.

Created 7 Feb 04:21pm by Felipe Pérez

Connector for Salesforce and Jira

1 Needs review
25 Vote
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As a User, I would like to associate a SF object to an issue during the issue creation process and not after it's been created

As the title says. Currently we need to have an already created issue to associate an object. However it would be beneficial for us to add an association during issue creation.

Created 13 Nov 09:09pm by Pablo Gamblin

Connector for Salesforce and Jira

0 Needs review
18 Vote
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We would like to the connector to fully support next-gen projects

Currently there is only partial support for next-gen projects as triggers are not supported.

Created 16 Dec 02:31pm by Pablo Gamblin

Connector for Salesforce and Jira

4 Needs review
14 Vote
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As a user I want to be able to auto associate Jira ticket to SF Account based on the Jira 'Organization' field

I want to have the feature where Jira tickets are automatically associated with Salesforce Account based on the Organization field in Jira. For example if the Organization for the Jira ticket is 'X', I want the connector to check if an Account und...

Created 5 Aug 05:21pm by Guest

Connector for Salesforce and Jira

0 Needs review
17 Vote
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Would like to be able to control when our mapped fields will be synced

Currently any change in Jira will trigger an update to sync fields. We would like to have an option as to when this sync will happen.

Created 14 Jan 06:32pm by Pablo Gamblin

Connector for Salesforce and Jira

3 Needs review
6 Vote
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To be able to bulk update the "Association Count and Association fields”

the bulk update works in server/DC but not in cloud. hence there is no way to report on those fields.

Created 17 Nov 05:34pm by Aaron Pavez

Connector for Salesforce and Jira

2 Needs review
13 Vote
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Hide the Salesforce comments section for all non-SF projects in Jira

It would be great having the option to hide the Salesforce comments section for those projects in Jira that are not working with the connector.

Created 18 Aug 07:07pm by Guest

Connector for Salesforce and Jira

3 Needs review
2 Vote
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Filter comments from Jira to Salesforce (public / internal) for Case Comments

Currently, all Jira comments (both public and internal comments i.e. in Jira Service Projects), are visible in the Salesforce Jira Comments component. The only method to filter the comments to show only public comments is via the # filter at the m...

Created 21 Jul 05:48am by Chun Wye Ng

Connector for Salesforce and Jira

0 Needs review

Ideas for Atlassian Apps

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LWC - lightning component to be availableForFlowScreens

Be able to change case record type from default when binding connection

As a user, I would like to trigger a workflow/flow/pb in salesforce when a jira issue is unlinked.

As a User, I would like to associate a SF object to an issue during the issue creation process and not after it's been created

We would like to the connector to fully support next-gen projects

As a user I want to be able to auto associate Jira ticket to SF Account based on the Jira 'Organization' field

Would like to be able to control when our mapped fields will be synced

To be able to bulk update the "Association Count and Association fields”

Hide the Salesforce comments section for all non-SF projects in Jira

Filter comments from Jira to Salesforce (public / internal) for Case Comments

Filter by status

Filter by category

Identify yourself with your email address

LWC - lightning component to be availableForFlowScreens

Be able to change case record type from default when binding connection

As a user, I would like to trigger a workflow/flow/pb in salesforce when a jira issue is unlinked.

As a User, I would like to associate a SF object to an issue during the issue creation process and not after it's been created

We would like to the connector to fully support next-gen projects

As a user I want to be able to auto associate Jira ticket to SF Account based on the Jira 'Organization' field

Would like to be able to control when our mapped fields will be synced

To be able to bulk update the "Association Count and Association fields”

Hide the Salesforce comments section for all non-SF projects in Jira

Filter comments from Jira to Salesforce (public / internal) for Case Comments